You're safe with us

We know how important it is to know that your money is being properly looked after. That’s why Distinct Cremations takes measures to make ensure your money is kept safe, no matter what the future holds.

Our plans are secure, safe to buy and come with a full money back GUARANTEE. Click here for further details on FCA regulations.

Why Distinct Cremations?

Part of Westerleigh Group - One of the UK's largest cremation service providers

Safety in three easy steps

Payment

1

Set up a prepaid funeral plan with us

When you choose a funeral plan with us, your money is placed in the Distinct Funeral Plans Trust until it's needed. Whether you're paying in full or instalments, all payments are immediately protected by the Trust.

Protection

2

Your money's kept safe until needed

Overseen by independent trustees and managed by qualified FCA investment managers, the Distinct Funeral Plans Trust is 100% safe. Your money can only ever be used towards the cost of your funeral and nothing else, guaranteeing it against any outcome.

Release

3

We pay for your funeral

When a planholder dies, we use the money to pay for their funeral. We contact the Trust managers and request a withdrawal, which is only approved and released to after showing proof of death.

Woman smiling at papers

Keeping our customers safe

We know that every penny counts, which is why we’ve taken stringent measures to ensure your investment is safe. You can rest assured knowing that a Distinct Cremations funeral plan doesn't just guarantee to cover the costs of your funeral, it also keeps your money 100% safe and secure until its needed.

When the time does come, the only thing your family need to do is get in touch with us to let us know what's happened. From there, we contact the Trust with proof of death, allowing the money to be accessed so that we can arrange your funeral.

How do I know I can trust Distinct Cremations?

What we do...

  • We provide thorough documentation of your plan, and what it includes, with information for both the planholder and their families
  • We encourage you to talk to your family at each stage of the decision making process and invite them to speak to us if they have any questions
  • We let you pay for your funeral plan in whatever way suits you best, whether that be cheque, credit card or debit card

What we never do...

  • We never cold call or contact you without permission
  • We never discourage your family from asking questions
  • We never pressure you to make a decision or take on additional extras

We've seen the hurt and upset that fraudulent funeral plan schemes have caused families in the past, so it's important to remain cautious when setting up your own prepaid funeral plan. Before putting your future into the hands of your funeral plan provider, you need to be 100% certain that you trust them to carry out such an important task with integrity, compassion and professionalism. Our experienced Personal Advisors are available 24/7 to answer any questions you may have and put your mind at ease if you'd like to speak to someone.

Who we are...

Distinct Cremations, and our parent Westerleigh Group, are one of the UK’s largest funeral and cremation service providers. We have been established for 30 years’ and arrange over 50,000 cremations each year using our own staff and through our own network of crematoria.

From 29th July 2022 the funeral plan sector will be regulated by the FCA and we welcome this change. We are proud to say that we are well-managed, strongly financed and well structured. Customers can rest assured that the money invested in their plan is safe and secure. To read more, visit our FCA information page

A funeral plan is just what it sounds like. It’s a prepaid funeral arrangement between the plan holder and the funeral provider, taking the stress of organising and paying away from their family and friends when the time comes. Find out why you should plan your funeral and how to choose the right funeral plan provider.

There are four ways to pay for your plan - as a one-off payment by credit card, debit card or cheque or monthly by direct debit.

Distinct Cremations is part of the Westerleigh Group, the UK's largest independent owner and operator of crematoria. Each year the Westerleigh Group helps over 50,000 families say goodbye to their loved ones with dignity and respect across their nationwide network of over 35 crematoria. With over 30 years' experience supporting families in need, Distinct Cremations was created to meet the growing need to provide people with the option of simple affordable direct cremations in beautiful surroundings.

We believe in complete transparency with our customers, so you can read genuine customer reviews and find out what our existing customers really think of us on our Feefo page.

In the unlikely event that Distinct Cremations stops trading your money will still be safe.

For lump sum and instalments up to 12 months we hold your money securely in the Distinct Funeral Plans Trust, your investment is set aside completely separately from our day-to-day activities. In the Trust, your money can only ever be used towards the cost of your funeral and nothing else, making it 100% safe and protected against any eventuality.

For 5 & 10 year instalment plans we purchase a “whole of life” policy from one of the UK's largest mutual life organisations, Scottish Friendly, who are regulated by the Financial Conduct Authority and the Prudential Regulations Authority, to provide your chosen cremation at the time of need.

Distinct Cremations have applied for regulation and are currently going through the authorisation process with the FCA.

While it’s entirely your choice who you want to tell, we recommend that you nominate a family member, or friend, as your executor. To help them understand your plans more, executor information is available.

You can also include your plan’s information in your will, however we don’t recommend this as the will is not typically read until after the funeral which could lead to the information being missed.

Perfect plan for us.both.

Janet Hinton 09/05/22

Customer service brilliant. Easy to set up. Always happy to help with any questions you may have. Good listeners.

Anonymous 09/05/22

Because our family will not have the hassle of arranging our funerals. All they have to do is make one phone call to Distinct cremations & they will... Read more

Roy Butler 03/05/22

They were very helpful & explained everything clearly,but without being pushy or pressurising us into buying their product. After we had thought about... Read more

Anonymous 03/05/22

Having seen several options I chose this one as it best suited my needs. Pricing is very competitive.

John Alfred Sawdon 28/04/22

Excellent service. Extremely professional. Very friendly & courteous.

Anonymous 28/04/22

Exactly what we are wanting

Jean Mease 27/04/22

Very efficient, very friendly and explained everything so clearly. The whole setting up system was very easy and quick.

Anonymous 27/04/22

Purchased prepaid simple cremation plans for my wife and myself. Received a good service at all times. Minor error on one document rectified without any... Read more

Anonymous 23/04/22

Quick and easy to set up.

Anonymous 21/04/22
Feefo independent service review 5 star

About Us

We’re Distinct Cremations and we’re part of the Westerleigh Group. Every year Westerleigh provides more than 50,000 families with high quality cremations, care and support.

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Contact Us

If you need to organise a funeral today please call us 24/7 and we can make all the arrangements. If you have a question about a funeral plan call or message us we will advise you of the best options.

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