Arrange a Funeral FAQs

If you're looking to arrange a funeral, we have provided helpful guides, checklists and advice from our experts below.

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Arrange a Funeral Frequently Asked Questions

This FAQ section is based on questions we're often asked by our customers about arranging a funeral.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 3

You’re free to visit any of our crematoria, within their opening hours, to view the grounds and facilities ahead of time.

Yes, you can attend a direct cremation. Though most direct cremations are unattended, with Distinct Cremations you can attend a direct cremation with services lasting up to 20 minutes for 20 people.

An oversized coffin is for individuals who are too big for the average coffin width of 24 inches, 76 inches in length and 14 inches in depth. If the deceased is over 22 stone or 6 ft 5 or over, then an oversized coffin will be needed.

The doctor’s fees are needed to obtain cremation certificates required to carry out the service. Without them, there can be no cremation.

When you die, your family should first notify your local registry office so they’re aware that a death has happened.

A direct cremation is a simple fuss-free cremation without a funeral service. Having no mourners attend the cremation reduces the costs and stress of arranging a traditional funeral.

For many, a direct cremation allows them to separate the cremation from the celebration of the deceased’s life, allowing them a dignified opportunity to say goodbye in a way that better suits them.

At Distinct Cremations, we handle all the direct cremation arrangements, from collecting your loved one to returning their ashes, to make things even easier.

Upon arranging a funeral, once you’ve agreed the type of service that you’d like, one of our Customer Service Specialists will take the payment in full, which can be made by credit or debit card.

There’s no limit on how many people can attend a wake, only as many as the organiser and venue are comfortable with.

Service very efficient, and comprehensive. Understandably, you "chased me up" when there was a delay in my response to place an order, but this... Read more

Anonymous 02/05/24

I was very happy with the service I received and they are only a phone call away if I or my sons should need advice or help in any way

Anonymous 24/04/24

Excellent. Professional, sympathetic and helpful

Diana 17/04/24

This is a good company, the cremation was dealt with very smoothly without any problems. The staff were very courteous and professional throughout. Everything... Read more

Wendy H 08/04/24

They gave a superb service, they were very professional from start to finish, but also friendly and empathetic too, at what was a very difficult time... Read more

Anonymous 07/04/24

Dee was lovely and understanding and advice was easy to understand

Anonymous 06/04/24

Very kind and helpful lady. She talked me through everything that I asked her about.

Anonymous 05/04/24

easer of application

Anonymous 02/04/24

From the very first phone call I felt things were going to be handled well. Kindness compassion and helpful ness were shown throughout. I was kept informed... Read more

Anonymous 01/04/24

Respectful. Understanding. All people concerned very helpful

Colin James John Cann 29/03/24
Feefo independent service review 5 star