We recommend you spend some time reading through our terms and conditions carefully.

We update them on occasion too, so if you use our website often, it's worth checking back occasionally, to make sure you're in the loop.

Last updated: 29 July 2022

Website Terms of Use

These terms of use (along with the documents we refer to in it) tell you the terms of use on which you may use our website at www.distinctcremations.co.uk (‘website’). Use of our website includes accessing, browsing, or purchasing products or services on our website.

Please read these terms of use carefully before you start to use our website, as these will apply to your use of our website.

This website is intended for UK residents unless otherwise stated.

The term “you”, “your” or “visitor” refers to the user or viewer of this website.

The term ‘Distinct Cremations’, ‘we’, ‘us’ or ‘our’ refers to one or more of the Distinct Cremations group of companies trading as Distinct Cremations.

By using our website, you confirm that you accept these terms of use and that you agree to comply with them.

Other applicable terms

These terms of use refer to the following additional terms, which also apply to your use of our website:

  • Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our website, you consent to such processing, and you warrant that all data provided by you is accurate.
  • Our Cookie Policy, which sets out information about the cookies on our website.

If you purchase products or a service from us, that purchase will also be subject to the terms and conditions applicable to that product or service. If these terms of use conflict with any product or service-related terms and conditions, the relevant product or service-related terms and conditions shall prevail.

Information about us

This website is operated by the Distinct Cremations Group. Details of the companies that are part of the Distinct Cremations Group can be found here.

Changes to these terms

We may revise these terms of use at any time by amending this page. When we post changes to these terms of use, we will revise the 'last updated' date at the top of this page. Please check this page from time to time to take notice of any changes we made, as they are binding on you.

Changes to our website

We may update our website from time to time and may change the content at any time. However, please note that any of the content on our website may be out of date at any given time, and we are under no obligation to update it.

We do not guarantee that our website, or any content on it, will be free from errors or omissions.

Accessing our website

Our website is made available free of charge. We do not guarantee that our website, or any content on it, will always be available or be uninterrupted, or that our website will be secure or free from bugs or viruses. Access to our website is permitted on a temporary basis. We may suspend, withdraw, discontinue, or change all or any part of our website without notice. We will not be liable to you if for any reason our website is unavailable at any time or for any period. You are responsible for making all arrangements necessary for you to have access to our website.

You are also responsible for ensuring that all persons who access our website through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Using our website

This website is not intended for distribution to, or use by, any person in a country where such distribution or use would be contrary to local laws or regulations.

You agree to use the website only for lawful purposes and in a way which does not infringe the rights of anyone else or restrict or inhibit anyone else's use and enjoyment of the website. Website content must not be copied or reproduced, modified, redistributed, used, or otherwise dealt with for any other reason without our express written permission. You are not entitled to use the content of the website for commercial exploitation in any circumstances.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our website for your personal use and you may draw the attention of others within your organisation to content posted on our website.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of content on our website must always be acknowledged.

If you print off, copy, or download any part of our website in breach of these terms of use, your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

No reliance on information

The content on our website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action based on the content on our website. Although we make reasonable efforts to update the information on our website, we make no representations, warranties or guarantees, whether express or implied, that the content on our website is accurate, complete, or up to date.

Liability

We only provide our website for domestic and private use. You agree not to use our website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.

To the fullest extent permitted by law, we exclude all conditions, warranties, representations, or other terms which may apply to our website or any content on it, whether express or implied.

We will not be liable to any website user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our website; or
  • use of or reliance on any content displayed on our website.

Different limitations and exclusions of liability will apply to liability arising because of the supply of any products or services by us to you, which will be set out in the relevant product or service terms and conditions.

Viruses, hacking and other offences

We do not guarantee that our website will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our website. You should use your own virus protection software.

You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our website, the server on which our website is stored, or any server, computer or database connected to our website.

You must not attack our website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.

Linking to our website

You must comply with the following terms and obtain our prior written consent to create a link to the home page of this website:

  • You must do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
  • You do not suggest any form of association, approval, or endorsement on our part where none exists.
  • You must not establish a link to our website, in any site that is not owned by you.
  • Our website must not be framed on any other site, nor may you create a link to any part of our website other than the home page.

We reserve the right to withdraw linking permission without notice.

If you wish to link to or use any content on our website other than as described above, please contact customerservices@distinctcremations.co.uk

Third parties

Where our website contains links to other websites and resources provided by third parties, these links are provided for your information only.

We assume no responsibility for the content of websites linked on our website. Such links should not be interpreted as endorsement by us of those linked websites.

We will not be liable for any loss or damage that may arise from your use of them.

User Content

Any communication or material that you submit to, or post on, any public area of this website including any data, questions, comments, suggestions, or the like, is and will be treated as, non-confidential and non-proprietary information. You agree that such communication or material submitted by you on this website will comply with these terms of use.

We reserve the right to edit or remove any communication or material submitted to our website, or stored on our servers, or hosted or published upon our website.

Competitions and Promotions

We may from time to time run competitions or special promotions on this website. These will be subject to their own terms and conditions which will be made available at the time.

Applicable laws

These terms of use shall be governed and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the Courts of England and Wales. If you are a resident of Northern Ireland or Scotland, you may also bring proceedings in those jurisdictions.

About Us

We’re Distinct Cremations and we’re part of the Westerleigh Group. Every year Westerleigh provides more than 70,000 families with high quality cremations, care and support.

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Contact Us

If you need to organise a funeral today please call us 24/7 and we can make all the arrangements. If you have a question about a funeral plan call or message us we will guide you through the best options.

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Free Guide

Read or request your copy of Our Guide to Direct Cremations. The guide will give you step by step details of why a pre-paid direct cremation plan is increasing in popularity and why you should take one out.

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