Bereavement Support FAQs

Frequently asked questions - page 1

Yes – many wakes are now held after the funeral has taken place, allowing people to come together to celebrate the life of the deceased.

Do you need permission to scatter ashes?

There can occasionally be restrictions on scattering ashes in certain locations. If you’ve got a specific location in mind, it’s best to speak to someone associated with that destination before making your decision.

How many people can attend a wake?

There’s no limit on how many people can attend a wake, only as many as the organiser and venue are comfortable with.

What’s a wake?

A wake is a social gathering that takes place either before or after a funeral.

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5

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Anonymous, on Feefo 15 Jun 2026

Friendly service…..full information given in clear easy to understand…….didn’t feel pushed to buy which was nice.

Tracy Rosanna Norris, on Feefo 9 Jun 2026

The service I received from day one was excellent. Maxine showed both empathy & patience, concerning our loss. She explained clearly the necessary steps & paperwork I needed to complete in order for the cremation to take place. It was so effortless & each stage was communicated & explained well. I cannot rate them highly enough, for their professionalism & care during a difficult time for us.

Marion Rose, on Feefo 5 Jun 2026

Helpful and easy to contact and organise Informative and clear about process and cost Straightforward process when loved one passes Dignified collection of loved one from home Good communication of where loved one is held and what day they will be cremated Offering delivery of ashes within 14 days of cremation (but we opted to collect earlier) Comforting having loved one back Freedom to scatter ashes ourselves and celebrate their life at our chosen date and venue Good follow up care

Anonymous, on Feefo 18 May 2026

Direct Cremations were absolutely wonderful. Very very professional and completely sympathetic. Nothing was too much for them. Kerri was a pleasure to deal with and I cannot recommend them highly enough.

Paula Dunn, on Feefo 15 May 2026

Distinct cremations was a very respectful company. I had a Lady called Alison taking care of me , Alice went through every step of the cremation details from beginning to end , she was wonderful thank you very much Alice. I even got a call today from Alice today the day after my partners ashes were brought back to me to see how I was. I would recommend Distinct Cremations to anybody. Thank you .

Anonymous, on Feefo 29 Apr 2026

Easy to purchase and excellent follow up

April Louise Wrigley, on Feefo 25 Apr 2026

From start to finish I was shown curtesy, care , compassion and the utmost respect for my relative . I was kept informed every step of the way and I knew my relative was in very good hands . Everything was dealt with in a professional way , from the original booking right to the lovely follow up call afterwards . I have already recommended Distinct Cremations to several people as I was so impressed with the level of service . Thankyou for making the whole process so special and stress free .

4.9/5

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Cremations for low cost farewells

Call us

01543211997

Find us

Oak Tree Court, Brookfield Drive, Cannock, WS11 0JN

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Important information

Part of

Over 76,000 cremations a year

Westerleigh Group including Distinct Cremations carried out over 76,000 cremations in 2025.

Distinct Cremations office: Oak Tree Court, Brookfield Drive, Cannock, WS11 0JN

‘Distinct Cremations’ is a trading style of Distinct Funeral Plans Limited (DPFL) and Distinct Cremations Limited (DCL). DFPL is authorised and regulated by the Financial Conduct Authority. Financial Services Register No. 965289. DCL provides ‘at need’ funeral and cremation services and is not authorised or regulated by the Financial Conduct Authority.

Both companies are registered in England. DFPL No. 13366327 and DCL No. 13366310. Registered office: Head Office Westerleigh Crematorium, Westerleigh Road, Westerleigh, Bristol, BS37 8QP. Part of the Westerleigh Group.

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