Bereavement Support FAQs

Anyone who has lost someone they love deeply will understand how difficult it can be to arrange a fitting farewell to them. Right from the beginning Distinct Cremation were outstanding in their thoughtfulness and kindness and swiftly dealt with any requests from us. Everyone I spoke to was more than helpful and in particular Grace and Alice. Nothing was a problem to them and I felt that they were always just a call away. My family members were greeted with compassion at the Crematorium and the excellent team there had been briefed properly by Distinct Cremation about our wishes. The ceremony was greatly comforting for us all. From myself and my family I thank you everyone at Distinct Cremation.

From the start to the finish of my husbands journey was excellent. The staff gave their condolences and empathy. I received David's ashes from a very nice sympathetic gentleman who had travelled quite some distance to deposit them at my house I was very grateful. The cost of the cremation could not be better at this time. It gave me a chance to make other arrangement later. I have therefor made arrangements at the church followed by a celebration of his life at the local hotel.

I can't recommend this company highly enough. My wife died suddenly, leaving me floundering. I found Distinct Cremations online after phoning a more prominent alternative, who never returned my call or email! Right from the word go, Distinct were helpful, caring and efficient. Everything was taken care of exactly as my family and I requested, with no problems at all. Even after my wife's ashes had been returned to me, I got a courtesy call from Distinct with assurances that, should I need it, they were still there for me. As I said, I can't recommend them highly enough & I'm about to organise my own funeral with them.

Very helpful and understanding. Great explanation of services offered. Followed up to ensure we were happy with our plans.

Felt looked after and cared about. Help and advise on the end of the phone, no pressure, treated with empathy and respect every step of the way.

My whole experience was a very nice and well informative and the advice I was given lead myself and my wife to proceed with getting one each.and I will be recommending you to all my friends once again well done 👍👍👍

Prompt response and kept us fully informed at every stage. Alice was compassionate and treated us with dignity throughout. Would recommend.