Bereavement Support FAQs

The team at Distinct Cremations were incredible during such a difficult time for me. Grace looked after me through the whole process with expert knowledge, guidance and comforting support. She provided me with a celebrant who helped me with organising the service and he too looked after me with such kindness and compassion, giving me the confidence to help arrange a service that gave my husband a dignified send off full of warmth and love. I can't praise Distinct Cremations enough. And even after the funeral, Grace is still ringing me to make sure I'm ok

All I asked for was done and completed by Nathan I have received all the necessary documents.

The service we received from the beginning of this journey for our family, to receiving our dad's ashes was nothing but exemplary. Dad wanted a direct cremation with no fuss, just a celebration of life with his fanily. I couldn't recommend them enough.

Very pleased to recommend this company. A difficult subject was made much easier to organise with the help of a very caring lady via a phone call. Within 30 minutes everything was arranged for my husband and I and the funeral plans arrived in the post a few days later. A follow up call a week later was also welcome , just to check all was correct in the plan.

Excellent customer service. A couple of weeks ago I arranged mine and my husband's cremations with Distinct Cremations. It was a very easy process to do. A young lady called Leah, led my through the process with reasssurance, kindness and professionalism. All of my questions were answered fully, everything explained in detail and all of my requests were met. 10 days later I received a phone call to make sure the paper work had arrived, that everything was correct and to check if I had any further questions. Exemplary customer service. I would not hesitate to recommend Distinct Cremations to anyone wanting to plan their funerals at a very reasonable cost.

Dad's perfect funeral Extremely helpful and professional through the whole process.

From the day that Dad passed away and we contacted Distinct Cremations I cannot fault their service at a very difficult time. From the first phone call everything has been so professional and sensitively dealt with thanks to the wonderful Kerry Ludlow who has guided us through every step of the way right up to a beautiful send off at the crematorium on Friday. I cannot praise them enough, thank you so much Distinct Cremations, and for a no frills, affordable funeral you are simply the best.