Upon arranging a funeral, once you’ve agreed the type of service that you’d like, one of our Customer Service Specialists will take the payment in full, which can be made by credit or debit card.

For those planning ahead, we offer funeral plans that can be paid for upfront or in monthly instalments, allowing you to arrange and pay for your funeral in advance.

With Distinct Cremations, it will take approximately 2-4 weeks to arrange the funeral. This includes the completion of the necessary paperwork and the cremation itself. Once the cremation has taken place, the ashes will be personally returned by our team within 14 days.

Learn more in our guide to arranging a funeral.

If you’ve chosen an attended cremation, you’ll be able to pick which of our crematoriums your funeral will take place at. A direct or attended cremation will take place in your region (where possible). We recommend you let your family and friends know of your plans in advance if you’re having an attended funeral at one of our crematoria.

Unfortunately, we’re unable to offer viewings of the deceased before, or during, the cremation.

You have a choice. You can either have the ashes personally hand delivered within 14 days or scattered in the garden of rememberance at the crematorium.

Yes, as long you are over 18 you can take out a prepaid funeral plan for a direct cremation. A prepaid direct cremation plan is an agreement set up between you and your funeral provider. The funeral can be chosen and paid for in advance, providing a straightforward way to organise your future and ensuring a direct cremation for you when the time comes.

At Distinct Cremations, we ask no medical questions and there are no screenings. You can see more on our funeral plans page.

We take pride in offering the deceased a dignified send-off. While in our care we wash their body, wash and comb their hair and dress them before the cremation.

If you’re on certain benefits, you may be eligible to receive help from the government towards funeral costs.

You can, and it can make things easier and less stressful for when the time comes. If a loved one is suffering from a life limiting ailment, the dying person may want to be involved in their own funeral arrangements. Or a funeral can be planned when you're healthy with a funeral plan. We're happy to talk through your options 24/7 on 01543 211997.

There’s no need to use a funeral director if you don’t want to. You can arrange the details of the funeral directly with us and we’ll also help make all the arrangements. If you need help on where to start, check out our in-depth guide to arranging a funeral without a funeral director.

At Distinct Cremations, we offer cost-effective direct cremation and attended cremation services, without cutting any corners. Respectful care for your loved one is prioritised throughout.

We deliver all of the services ourselves including transport, care at our mortuary, cremation at one of our crematoriums and the return of the ashes. Our caring team is there to offer support throughout with both paperwork and making the arrangements.

As part of the Westerleigh Group, we are one of the UK’s largest cremation service providers. We have 40 crematoriums nationwide and facilitate over 70,000 each year.