We'll guide you through the steps you need to take, from arranging the deceased to be brought into our care to helping you choose and plan a funeral that suits you. We'll keep in touch with you each step of the way, providing regular updates throughout so you can focus on being with your loved ones at the most difficult time.

We’re here for you 24/7. You can call us on 01543 212 000 before a passing to give you and your loved ones time to prepare or you can call us when the time comes. All we need from you is some basic information to start getting your cremation arrangements in place.

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Our caring team will collect the deceased from anywhere in the mainland UK, whether your loved one is at home, in a care home or at a hospital. The deceased will be then taken to our professional mortuary facilities before cremation

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We will prepare your loved one for cremation, bathe them, remove any artificial items and dress your loved one upon request. We will then lay them to rest in the coffin, transport them to the crematorium and we will inform you of the date of cremation.

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The cremation will take place at one of our 40 crematoriums in the UK. The coffin is taken through the front door, rested on the catafalque while a song of your choice is played or a moment of silence is respected, then the cremation takes place

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The ashes will be hand-delivered back to you within 14 days or scattered in the garden of remembrance upon request. You may then like to arrange a memorial service or celebration of life to toast the life of your loved one

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Looking to arrange a funeral?

We are open 24/7 and will make all the arrangements from taking the deceased into our care to completing all the paperwork. Our customer service specialists will liaise with you to make arrangements for the cremation and keep you updated.

Call us to arrange on 01543 212 000
Arrange a funeral

We offer the highest level of support, but don't take our word for it

Below are a selection of reviews from those who followed their instinct with Distinct and chose to buy a funeral with us.

5/5
Based on 711 reviews Feefo Logo Feefo Gold 2024
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Mark 21 May 2024
Excellent communication, very helpful and we got just what we wanted in a service. Highly recommended and we will use again. Mark Oliver
Anon 2 May 2024
Service very efficient, and comprehensive. Understandably, you "chased me up" when there was a delay in my response to place an order, but this delay was whilst I contacted all those relatives who might have had a view to express.
Anon 24 Apr 2024
I was very happy with the service I received and they are only a phone call away if I or my sons should need advice or help in any way
Wendy 8 Apr 2024
This is a good company, the cremation was dealt with very smoothly without any problems. The staff were very courteous and professional throughout. Everything was explained over the phone and they were very patient answering my questions. The ashes were delivered on time to my door. Highly recommended.
Anon 7 Apr 2024
They gave a superb service, they were very professional from start to finish, but also friendly and empathetic too, at what was a very difficult time for myself and the family
Anon 6 Apr 2024
Dee was lovely and understanding and advice was easy to understand
Anon 5 Apr 2024
Very kind and helpful lady. She talked me through everything that I asked her about.
Anon 1 Apr 2024
From the very first phone call I felt things were going to be handled well. Kindness compassion and helpful ness were shown throughout. I was kept informed about all the details and the person delivering the ashes was so respectful and kind taking the time to ask about my husbands life. This is who will handle my cremation.
5/5
Based on 711 reviews
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What to do when someone dies at hospital

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What to do when someone dies at home

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What to do when someone dies in a care home

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Bereavement support & guidance

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How long after a death is a cremation?

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How do I register a death?

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