Arrange a cremation today_ Distinct Cremations

Whether you're looking for answers on arranging a funeral, our funeral plans, or you want to know more about us as a business, you'll find it here in our FAQ section. Or you can always contact us with any question you have and we'll get back to you as soon as we can.

Our Frequently Asked Questions

Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse guidance by topic' then click Submit and you'll only be shown the FAQs from this section.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 1

At Distinct Cremations, we offer both direct and Funeral Service plans delivered with dignity and care.

Our funeral plans include every aspect of the cremation arrangements so when the time comes there will be nothing more for your family to pay. We deliver all of the services ourselves including transport, care at our mortuary, cremation at one of our crematoriums and the return of the ashes. Our caring team is there to offer support throughout with both paperwork and making the arrangements.

Yes – many wakes are now held after the funeral has taken place, allowing people to come together to celebrate the life of the deceased.

No - We can’t send ashes overseas directly, however we can help you to make the arrangements to do so yourself.

Yes, as long you are over 18 you can take out a prepaid funeral plan for a direct cremation. A prepaid direct cremation plan is an agreement set up between you and your funeral provider. The funeral can be chosen and paid for in advance, providing a straightforward way to organise your future and ensuring a direct cremation for you when the time comes.

At Distinct Cremations, we ask no medical questions and there are no screenings. You can see more on our funeral plans page.

After confirming the death, a hospital doctor will issue a vital medical certificate detailing the cause, essential for legal procedures. Enclosed in a sealed envelope, it's addressed to the local register office of births, deaths, and marriages. You can usually retrieve this certificate from the hospital's bereavement office or the deceased's GP, along with guidance on death registration procedures.

The documents needed for a direct cremation include:

  • The medical certificate of cause of death
  • Death certificate/green form from the registry office
  • Completed cremation forms

In case of a coroner's involvement, additional forms may be required. Approval by a medical professional is needed for the cremation to proceed. For more detailed information, see our guide on the documents you need to arrange a funeral.

For some, the lower cost of an unattended funeral makes it a more affordable or attractive option. Others simply prefer to have a more low-key send off. Or for people who don't want to follow traditions, an unattended cremation gives families the freedom to hold a personal and unique celebration of life event. See our celebration of life ideas for inspiration around locations, themes, dress codes and more.

Unattended direct cremation plans are the cheapest funeral package on the market in the UK. For example, our unattended direct cremation plan starts at £1,899 with the option to pay in a single payment, over 12 months, 5 years or 10 years.

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5
Feefo logo
4.9/5
Google g icon
4.8/5
Trustpilot logo
Read all our reviews
Derek Schroder, on Google 15 Apr 2025
Easy to follow and straightforward to complete application form.
Mrs Linda Jerwood, on Trustpilot 15 Apr 2025
Funerals easy to arrange and the people I have spoken to have been polite and helpful.
Andrew, on Trustpilot 14 Apr 2025
From Start to Finish, a very smooth process and helpful staff.
Mrs Ross, on Trustpilot 14 Apr 2025
We rang up got all information was straight forward no hassle.got email also a phone call and we asked for paper letter aswell no problem.i recimend this my husband has it aswell
Lee, on Trustpilot 14 Apr 2025
Whilst sorting out my funeral plan distinct made the process really easy they talked me threw what I could have and how the whole process was they made me feel comfortable in sorting out something I wanted to do so my loved ones didn't have to.
Samantha Cox, on Trustpilot 14 Apr 2025
Everyone at Distinct Cremations was absolutely lovely to speak to and communicate with. I have to give special mention to Grace, who was my main point of contact and was just so helpful and kind. The service went without a hitch and the New Forest crematorium was lovely and the staff there brilliant as well.
Phill Turner, on Google 12 Apr 2025
The whole experience was responsive, informative, reassuring and precise, everything was explained thoroughly I felt at ease and fully confident in our choice 😀 😊
Mark Wright, on Trustpilot 12 Apr 2025
From the start to finish, Kerry & the team at Distinct Cremations made this stressful & sad time so easy. Their team arranged everything with compassion, empathy & the utmost professionalism. Thank you Distinct Cremations
4.9/5
Feefo logo
4.9/5
Google g icon
4.8/5
Trustpilot logo
Read all our reviews