Arrange a cremation today_ Distinct Cremations

Whether you're looking for answers on arranging a funeral, our funeral plans, or you want to know more about us as a business, you'll find it here in our FAQ section. Or you can always contact us with any question you have and we'll get back to you as soon as we can.

Our Frequently Asked Questions

Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse guidance by topic' then click Submit and you'll only be shown the FAQs from this section.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 1

At Distinct Cremations, we offer both unattended and attended funeral plans delivered with dignity and care.

Our funeral plans include every aspect of the cremation arrangements so when the time comes there will be nothing more for your family to pay. We deliver all of the services ourselves including transport, care at our mortuary, cremation at one of our crematoriums and the return of the ashes. Our caring team is there to offer support throughout with both paperwork and making the arrangements.

Yes – many wakes are now held after the funeral has taken place, allowing people to come together to celebrate the life of the deceased.

No - We can’t send ashes overseas directly, however we can help you to make the arrangements to do so yourself.

Yes, as long you are over 18 you can take out a prepaid funeral plan for a direct cremation. A prepaid direct cremation plan is an agreement set up between you and your funeral provider. The funeral can be chosen and paid for in advance, providing a straightforward way to organise your future and ensuring a direct cremation for you when the time comes.

At Distinct Cremations, we ask no medical questions and there are no screenings. You can see more on our funeral plans page.

After confirming the death, a hospital doctor will issue a vital medical certificate detailing the cause, essential for legal procedures. Enclosed in a sealed envelope, it's addressed to the local register office of births, deaths, and marriages. You can usually retrieve this certificate from the hospital's bereavement office or the deceased's GP, along with guidance on death registration procedures.

Carbon offsetting is a way to compensate for producing carbon dioxide emissions by funding an equivalent carbon dioxide saving elsewhere. Carbon offsetting projects help to combat global climate change as well as caring for local communities.

All the carbon offsetting projects available on the Greenr platform that Distinct Cremations is using for you have the highest credibility and are verified.

The documents needed for a direct cremation include:

  • The medical certificate of cause of death
  • Death certificate/green form from the registry office
  • Completed cremation forms

In case of a coroner's involvement, additional forms may be required. Approval by a medical professional is needed for the cremation to proceed. For more detailed information, see our guide on the documents you need to arrange a funeral.

Ashes can be scattered free of charge in our Gardens of Remembrance. If you have chosen to have the ashes returned to you, one of our Funeral Operatives will personally deliver the ashes to your family after the cremation has happened.

Friendly, pulite and simply SUPER

Werner Weiss 12/07/24

There was nothing too difficult or no question too silly. Every care was taken with all the arrangements and I was kept up to date at all times. I sent... Read more

Nikki 10/07/24


John Ronald Barker 30/06/24

It was polite, patient and thorough. i was given as much time as I needed to reach a decision.Completely

John Beavis 27/06/24

... Read more

Anonymous 27/06/24

Dealings with Distinct Cremations was done very efficiently and in a sympathetic way.

Anonymous 27/06/24

Excellent throughout the process and service

Dale 17/06/24

The service I received was first class...from start to finish ,distinct were superb in the way they handled everything...I will have no hesitation to signing... Read more

Vincent George Price 08/06/24

Very good l had answers to all my questions

Anonymous 06/06/24

first class

Anonymous 30/05/24
Feefo independent service review 5 star