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Funeral Plans Frequently Asked Questions

This FAQ section is based on questions we're often asked by our customers about funeral plans.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 1

At Distinct Cremations, we offer the best direct cremation funeral plan on the market for the best price. There is no cancellation fee, and no additional extras for doctor's fee, removal of artificial mechanisms, or returning the ashes. You can see how we compare to other funeral providers in the market with our comparison table

No - We can’t send ashes overseas directly, however we can help you to make the arrangements to do so yourself.

For funeral plans, you can pay half of the cost upfront as a deposit and the remaining amount over six monthly instalments.

If you’ve chosen an attended cremation, you’ll be able to pick which of our crematoriums your funeral will take place at. A direct or intimate cremation will take place in your region (where possible). We recommend you let your family and friends know of your plans in advance if you’re having an attended funeral at one of our crematoria.

Funeral plans are prepaid service agreements where the money required is typically invested in a secure Trust Fund until the time it’s needed. A funeral plan guarantees to cover the services that were listed at the time the plan was taken out. With a funeral plan there’s no need for any medicals assessments or health and lifestyle questionnaires.

Life insurance is a type of insurance that pays out an agreed cash sum should you pass away while the policy is in force. A life policy will pay an agreed amount which could be used to help pay for a funeral or clear outstanding debts but does not guarantee to cover any specific costs.

Learn more about Funeral Plans and Life Insurance in our detailed guide.

There are four ways to pay for your plan - as a one-off payment by credit card, debit card or cheque or monthly by direct debit.

If you’ve already taken out a funeral plan with us, then no. The price you’ve paid is guaranteed with no additional costs if funeral costs do increase in the future. However, the price of new plans may increase from what you see today.

You need to be over the age of 18 to take out a funeral plan. For 5 & 10 year instalment plans you must be aged between 50 & 74 when you purchase your plan.

Very helpfull Sarah answered all my questions

Anonymous 15/08/22

The team dealt with this very professional and was very helpful, couldn’t ask for any more from them

Anonymous 12/08/22

Easy website to navigate, speedy service, all good.

Anonymous 12/08/22

I hate going to a funeral, you hold things together, then breakdown at the funeral So me and the wife opted for the no attendance ceremony The girl I... Read more

Anonymous 10/08/22

good service ,very helpful , easy to do .

Anonymous 08/08/22

Made telephone enquiries on 2 occasions, didn't wait long for reply on either occasion and both members of staff were very courteous and helpful and provided... Read more

Anonymous 04/08/22

My husband and I have been putting off setting up a funeral plan mainly due to cost. With Distinct Cremations you have the option to pay over 5 or 10 years.... Read more

Anonymous 03/08/22

The website is well designed and information clear. I purchased the 'intimate plan' with a single payment. The purchasing process was straightforward and... Read more

Anonymous 29/07/22

Very friendly and helpful staff, the whole process was handled very efficiently despite some alterations on my part. Could not be better.

Anonymous 27/07/22

So simple to arrange, with comprehensive information. I researched ahead of time and the company has great reviews and a great service so went them. For... Read more

Anonymous 27/07/22
Feefo independent service review 5 star