Funeral Plans FAQs

If you don't know where to start when choosing the right funeral plan, you can find helpful guides, checklists and advice from our experts below.

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Funeral Plans Frequently Asked Questions

This FAQ section is based on questions we're often asked by our customers about funeral plans.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 1

At Distinct Cremations, we offer the best direct cremation funeral plan on the market for the best price. There are no additional extras for doctor's fee, removal of artificial mechanisms, or returning the ashes. You can see how we compare to other funeral providers in the market with our comparison table

No - We can’t send ashes overseas directly, however we can help you to make the arrangements to do so yourself.

For funeral plans, you can pay half of the cost upfront as a deposit and the remaining amount over six monthly instalments.

If you’ve chosen an attended cremation, you’ll be able to pick which of our crematoriums your funeral will take place at. A direct or attended cremation will take place in your region (where possible). We recommend you let your family and friends know of your plans in advance if you’re having an attended funeral at one of our crematoria.

Funeral plans are prepaid service agreements where the money required is typically invested in a secure Trust Fund until the time it’s needed. A funeral plan guarantees to cover the services that were listed at the time the plan was taken out. With a funeral plan there’s no need for any medicals assessments or health and lifestyle questionnaires.

Life insurance is a type of insurance that pays out an agreed cash sum should you pass away while the policy is in force. A life policy will pay an agreed amount which could be used to help pay for a funeral or clear outstanding debts but does not guarantee to cover any specific costs.

Learn more about Funeral Plans and Life Insurance in our detailed guide.

There are a few ways to pay for a funeral plan. As a one-off payment, you can pay by credit card, debit card or cheque. If you're paying monthly over 12 months you must pay via direct debit. If you're paying over 5 or 10 years you must pay by continuous card payment.

If you’ve already taken out a funeral plan with us, then no. The price you’ve paid is guaranteed with no additional costs if funeral costs do increase in the future. However, the price of new plans may increase from what you see today.

You need to be over the age of 18 to take out a funeral plan. For 5 & 10 year instalment plans you must be aged between 50 & 74 when you purchase your funeral plan.

clear information ,very curteous, quick to respond

Joseph Graeme Errington 02/12/23

Yes found the staff very helpful and understanding, and they wanted me to ask any questions what I could think of, and contacted me as promised within... Read more

Robin John Williams 01/12/23

Very easy to use there services and always called with updates. Sorry to say I’ve had too use there services twice now and I’ve already booked... Read more

Robert Moran 01/12/23

Everything I needed with no hassle.

Anonymous 01/12/23

The information pack arrived days after I made my enquiry. It was so easy to arrange the plan that I wanted. The follow up call was very reassuring. ... Read more

Anonymous 01/12/23

God service very straightforward no issues

Stephen Webber 01/12/23

Your Web site was easy to follow, all communications with staff were good, staff pleasant and did what they said they would in sorting out an initial problem... Read more

Anonymous 01/12/23

... Read more

Anonymous 01/12/23

All the information required to enable an individual to make an informed decision on their funeral requirements is contained in the brochure provided,... Read more

Anonymous 30/11/23

Excellent customer service and easy to talk to

Anonymous 30/11/23
Feefo independent service review 5 star