What to do when someone dies

The death of a loved one can be difficult and overwhelming. Understanding what you need to do when someone dies, and when to do it, can help ease the stress and confusion you may be experiencing. Which is why we’re here to take you through the key steps so you know exactly what to do when someone dies.

Looking to arrange a funeral?

We are open 24/7 and will make all the arrangements from taking the deceased into our care to completing all the paperwork. Our customer service specialists will liaise with you to make arrangements for the cremation and keep you updated.

Call us to arrange on 01543 212 000
Arrange a funeral

What to do when someone dies at home

As opposed to those who die in a hospital or care home, at home you won't have anyone to guide you through the process. That’s why it’s important to know what you’ll need to do before that happens.

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What to do when someone dies in a care home

When someone dies in a care home, it’s slightly different to a home death but the steps you’ll need to take are mostly the same.

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What to do when someone dies in hospital

When a loved one dies in a hospital, you’ll likely be made aware that death is imminent and be able to prepare for it although it doesn’t take away the impact of the loss. Here's what you need to do when someone dies in hospital.

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Download a free checklist

Here at Distinct Cremations, we have created a free checklist for you to download which lets you know what you need to do when someone dies.

Download our checklist below or speak to our expert team on 01543 212 000 today
Download free checklist

Arranging a funeral with Distinct is straightforward and our customer service specialists are available 24/7 for any of your questions.

1. Call us

When you are ready, you can call us any time of the day, 365 days a year, and we will collect your loved one from the place of death, bringing them into our care.

Call On 01543 212 000

2. Help with the paperwork

Whilst your loved one is cared for in our high quality mortuary facilities, our customer service specialists will contact you to book the cremation and complete all the paperwork.

3. Cremation and ashes

We will tell you the cremation date, if you wish to know. Your loved one's can then be scattered in our garden of remembrance or returned to you at no extra cost.

The average cost of a funeral in the UK is now £3,953^[1]^. Our funeral plans start from as little as £1,595 or from just £995 if you need to arrange a funeral today or in the very near future.


  1. SunLife Cost of Dying Report 2023, sunlife.co.uk/funeral-costs

Different people can register a death including a relative, a friend, an official from the hospital where the death occurred, the owner or staff in a care home or someone who was present at the death.

On average it takes around two hours to cremate a body, but it can sometimes be longer or shorter in certain circumstances.

Yes, this is known as unattended or direct cremation and it is an affordable option for anyone who would like a cremation without the fuss of a full funeral service.

Guidance & help

The definitive guide to arranging a funeral

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How to register a death

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Bereavement support

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How long after a death is a cremation?

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A simple guide to direct cremations

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Can I have a cremation without a funeral?

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