Bereavement Support FAQs

Excellent service very respects caring staff from start to finish. Thank you.

Arranging a cremation for oneself is not the easiest of tasks and Tracy was most patient and understanding in her dealings with me. Even though I was pretty certain which plan I wanted Tracy took the trouble to go through the details of the other options as well. I never felt under any pressure to make a decision. In fact, Tracy suggested I mull it over for a few days. I chose the Direct Cremation. This is the kind of end I had wanted for some time and the plan that Distinct Cremations is ideal for me. And, Tracy has arranged that my cremation will be at Westerleigh. This is a crematorium that I am familiar with and it is a comfort to me to know where I will end. I cannot recommend the product or the service more highly

Felt very reassured and cared for by everyone we spoke to when using this service recently. Especially Kerry who was just so understanding and respectful. Thank you for helping us through a tough time with kindness and compassion

Maxine went above and beyond to help us with all things needed for a beautiful service. We requested some things outside of the norm and she produced everything with class and ease. I am so impressed with how she organized and reorganized the music, provided more than one box for transporting ashes along with the casket for permanent holding. There were so many gentle and supportive moments on the phone with her. She definitely really cared about us and our service. That is amazing. We felt cared for and provided for. Thank you, Maxine.

Amazing, very personal

I had been thinking of planning my funeral for a while but couldn't afford it. I'd seen an advert for distinct cremations and went for it, I applied online (so easy to do) and spread the cost over 5 years. So now my family doesn't have to plan anything or find silly amounts of money. Best thing I've done in a few years. Thank you distinct cremations.

Our funeral arrangements were handled with professionalism and compassion by Tracy. Everything was fully explained which made the whole process of a delicate subject easy to handle. Thank you!

The contact at the centre Maxine was very nice and helpful. Nothing was too much trouble. The delivery of David's ashes was in keeping with the service.