Distinct Cremation photos here for you

A lot can happen in 24 hours. That's why our team is here for you no matter what time it may be. With our customer service specialists and funeral teams available 24/7, we provide round-the-clock service for you, offering you expert support as you need it, when you need it, no matter whether that's before a bereavement or after.

The UK’s largest direct cremation provider Independent customer service rating of 4.9/5 on Feefo A caring and attentive team here for you and your family 24/7 Nationwide provider operating throughout mainland GB
The UK’s largest direct cremation provider Independent customer service rating of 4.9/5 on Feefo A caring and attentive team here for you and your family 24/7 Nationwide provider operating throughout mainland GB

Located in the heart of the UK

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Distinct Cremations is located in the heart of the UK with our team available 24/7, ready to help whenever you need us. Once our customer service team has liaised with you, our funeral team will arrange an appropriate time to depart from our operational hub in Cannock, Staffordshire to collect the recently deceased and bring them into our care.

Expert support from an attentive team

Customer Service Specialist Working At Computer

Our customer service team have helped thousands of families plan their funerals and offer a wealth of knowledge across all aspects of arranging a cremation. Whether you need to contact us for funeral arrangements or you need a helping hand with paperwork, we're here for you.

One of the UK’s best value direct cremation services, delivered with a caring and compassionate heart

Not only are our funerals carried out with love and care, but we also offer one of the UK’s best value services.

From your very first phone call, right through to the hand-delivery or scattering of the ashes, you can rest assured that you will be in the most caring and attentive hands with Distinct Cremations.

Our caring team are here 24/7 to support you through the most difficult of times

Rhiannon Pearson

Team Leader

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steven customer service

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5
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4.9/5
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4.8/5
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Anonymous, on Feefo 25 Apr 2025
Very easy to set up a funeral plan on line. All the information was very easy to understand and prices very reasonable, so pleased with everything my husband decided to purchase a plan as well
Kevin Athony French, on Feefo 23 Apr 2025
Straight forward.
Emma Susan Beach, on Feefo 23 Apr 2025
We received incredibly helpful support from Tracey when we did our Cremation plans. Tracey guided us through the whole process, and made it a positive customer experience. Thinking ahead about future plans isn't always easy, but we were put at ease by the friendly and helpful service we received. A relief to get our plans arranged. Would absolutely recommend Direct Cremation. A big "Thank You" to Tracey for the excellent customer care she gave us.
Stephen Duncan, on Feefo 21 Apr 2025
I would like to take this opportunity to thank everyone at distinct cremations for a very professional and well organised experience through a very difficult time I would also like to thank grace on customer service who was excellent and help me organise from start and up to the funeral
Anonymous, on Feefo 18 Apr 2025
Really lovely helpful lady called Sarah
Catherine Diane Lees, on Feefo 17 Apr 2025
My Mam had purchased an unattended cremation plan and I had to deal with Distinct Cremations as her daughter and next of kin. They provided an excellent service, kept me informed at every stage. They were very compassionate and understanding at this challenging time and always offered any support I may have needed. The people I had contact with over the phone and the people who delivered Mams ashes back to me were very professional.
Anonymous, on Feefo 16 Apr 2025
Distinct Cremation provided a flawless service for my late mother’s cremation, handled with kindness and sensitivity. They made the whole process so easy at what was a difficult and sad time for the family. My mother would have been so pleased to know the decision she made to use Distinct Cremation was a very good one.
Brenda Joyce Parsons, on Feefo 16 Apr 2025
Excellent service from start to finish. Everyone I spoke to in person or on the telephone were so kind considerate and helpful. Highly recommended
4.9/5
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4.9/5
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4.8/5
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