A distinct service

Our highly-trained and experienced customer service team is here to support you round-the-clock. With 24-hour service and a wealth of knowledge, our advisors can help you with everything from arranging a bespoke direct cremation to making sure all of your paperwork has been filled in correctly.

Our highly-trained and experienced customer service team is here to support you round-the-clock. With 24-hour service and a wealth of knowledge, our advisors can help you with everything from arranging a bespoke direct cremation to making sure all of your paperwork has been filled in correctly.

Sarah Anderson

Customer Services Manager

"The customer care team at Distinct Cremations are simply the best. Each and every one of our customer service advisors puts their customer at the heart of everything they do and offers them nothing but the highest quality care and support.

Without them we wouldn't be able to deliver the best-in-the-business care that Distinct Cremations are known for. They've undergone expert training in supporting customers across all aspects of the funeral planning process, from filling out Government paperwork across England, Wales and Scotland to helping the recently bereaved find a way forward."

Arranging a funeral plan

A prepaid funeral plan offers our customers peace of mind knowing their funeral is all paid and planned for in advance of their passing. But knowing where to start can be daunting, and that's where our customer advisors come in to help. As experts in all things funeral plans, they can answer any questions you may have and support you throughout the process.

And most importantly, we'll never pressure you to buy a product or service you don't need. You can rest assured knowing that our agents are here to help, advise and empower you to make the correct choice for you, whatever that may be.

Planning a funeral

Arranging a funeral is never an easy task, but our team can help to ease the load. With expert advice on-hand 24-hours-a-day, 7-days-a-week, the Distinct Cremations customer service team will help with all of your funeral arrangements as you need them, when you need them.

We'll guide you through the steps you need to take, from arranging the deceased to be brought into our care to helping you choose and plan a funeral service that suits you. They'll keep in touch with you each step of the way, providing regular updates throughout so that you can focus on grieving rather than the stress of funeral planning.

About Us

We’re Distinct Cremations and we’re part of the Westerleigh Group. Every year Westerleigh provides more than 50,000 families with high quality cremations, care and support.

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Contact Us

If you need to organise a funeral today please call us 24/7 and we can make all the arrangements. If you have a question about a funeral plan call or message us we will advise you of the best options.

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