We offer the highest levels of funeral support but don't take our word for it. Read our direct cremation reviews to find out why we're one of the most trusted direct cremation companies in the UK.
Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.
We have had the unfortunate need to use the services of Distinct Cremations 3 times in the last 9 months. My experience this April has been that exceptional. Professional but understanding communication and approach led me through the process, which was straightforward and reassuring. Delivery was on time and respectful. Factual but sympathetic communications throughout to let me know what stage we were at. Recommend.
Discreet, polite and proficient attention to my requests and requirements. I would definitely recommend Distinct Creations to anyone, without hesitation. Polite Proficient Professional Excellent service all round. Jeremy R Trowsdale. Heysham, Lancashire.
Grace was amazing, the whole process was so smooth and stress free during a stressful time. The whole team were so professional and supportive, every person I spoke to were incredible. My late Step Mum took this plan out to make it easier once she passed and I'm so thankful she did, even receiving her ashes back was a smooth process. Communication was second to none, even calling me after I received her ashes back to make sure everything went okay and if I needed any more support. Thank you so much, you're a fantastic service.
Everything was carried out with the utmost care and compassion. A very professional service and carried out in a friendly manner. Nothing was too much for them.
Very happy with the service. Communication was excellent and we were dealt with in a very kind and professional manor. In my view this is a trustworthy company.
The level of communication from members of the Distinct cremation staff was excellent and they kept me appraised of the process at all times. They were available at all times to answer any questions or queries that I had. I would have given a 5 star review, but when my wife's ashes were returned to me they use a sealed paper container inside of a cardboard box, for environmental reasons. Unfortunately the paper container wasn't totally sealed and there was a small spillage when the paper container was handled. Distinct cremations offered to send someone out to address this issue, but I declined, as it was only a minor problem.
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Over 74,000 cremations a year
Westerleigh Group including Distinct Cremations carried out over 74,000 cremations in 2024.
