A lot can happen in 24 hours. That's why our team is here for you no matter what time it may be. With our customer service specialists and funeral teams available 24/7, we provide round-the-clock service for you, offering you expert support as you need it, when you need it, no matter whether that's before a bereavement or after.

Located in the heart of the UK

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Distinct Cremations is located in the heart of the UK with our team available 24/7, ready to help whenever you need us. Once our customer service team has liaised with you, our funeral team will arrange an appropriate time to depart from our operational hub in Cannock, Staffordshire to collect the recently deceased and bring them into our care.

Expert support from an attentive team

Call centre team

Our customer service team have helped thousands of families plan their funerals and offer a wealth of knowledge across all aspects of arranging a cremation. Whether you need to contact us for funeral arrangements or you need a helping hand with paperwork, we're here for you.

One of the UK’s best value direct cremation services, delivered with a caring and compassionate heart

Not only are our funerals carried out with love and care, but we also offer one of the UK’s best value services.

From your very first phone call, right through to the hand delivery of the ashes, you can rest assured that you will be in the most caring and attentive hands with Distinct Cremations.

Our caring team are here 24/7 to support you through the most difficult of times

Rhiannon Pearson

Team Leader

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steven customer service

We offer the highest level of support, but don't take our word for it

Below are a selection of reviews from those who have purchased a funeral through Distinct Cremations.

From the very first phone call I felt things were going to be handled well. Kindness compassion and helpful ness were shown throughout. I was kept informed about all the details and the person delivering the ashes was so respectful and kind taking the time to ask about my husbands life. This is who will handle my cremation.
Received excellent service from Distinct Cremations. The passing of my stepfather was very distressing and emotional time for my family. David at DC kept us up to date with the arrangements, and talked us through each step of the plan, and kept the admin to a minimum. The cost of the Direct cremation was as advertised, which I found to be good value. Thank you everyone at DC.
Excellent service. Professional but still friendly considering the subject being discussed can be awkward for some people.
Very good very helpful customer service Price was very competitive overall very happy
Polite prompt friendly service
Great service, easy to arrange. Very friendly people
Very easy to set up.
Excellent service from Distinct Cremations. My contact was Kerry who was extremely efficient, polite, professional and thoughtful. Every step of my father's cremation was very well explained from start to finish with plenty of contact but only when required. Thank you for a smooth process. I have no issues at all with Distinct and my husband and I will be taking out a plan ourselves in the near future.
5.0
702 reviews
Feefo Gold 2024
Feefo Gold 2024
5.0
702 reviews