Funeral Plan Customer - Refer a Friend Terms and Conditions

  1. “We” or “Us” means Distinct Cremations. Distinct Cremations is a trading style of Distinct Funeral Plans Limited, which is authorised and regulated by the Financial Conduct Authority. Financial Services Register No. 965289. Registered in England No. 13366327. Registered office: Head Office Westerleigh Crematorium, Westerleigh Road, Westerleigh, Bristol, BS37 8QP. Part of the Westerleigh Group. (“the Promotor”).
  2. “Referrer” means a customer who has an active funeral plan with us.
  3. “Recipient” means the person the Referrer has recommended the funeral plan to
  4. The Referrer has to pass on to the Recipient, their unique funeral plan number before the Recipient makes an enquiry about the plan to us.
  5. The Recipient has to quote that unique funeral plan number when they make a new funeral plan enquiry to us.
  6. The new funeral plan enquiry has to be made either by return of the coupon that the Referrer has passed on, or by phone. The enquiry cannot be made on our website.
  7. The Recipient must enquire directly to us about our service, after the Referrer has purchased their plan. The recipient's funeral plan purchase cannot be made at the same time as the Referrer's plan sale, and the purchase must be made by the Referrer with the Referrer being the Customer and owner of that plan.
  8. The Recipient has to be aged 18 or over to purchase a funeral plan with us.
  9. If the Recipient then purchases a funeral plan with us, we will issue a £25 Marks & Spencer gift card to the Referrer, and to the Recipient.
  10. The gift cards will be sent by post 60 days after the Recipient’s plan is activated by us following receipt of an application.
  11. No gift card will be issued if a Referrer retrospectively contacts us saying they know someone who has already purchased a plan with us and they only did so because of a recommendation by them.
  12. No gift cards will be sent if either the Referrer’s or Recipient’s plan is cancelled within 60 days of activation by us.
  13. This promotion can be withdrawn by us, at any time.
  14. The gift card has no cash in value, and we cannot take £25 off the price of a plan as an alternative.
  15. The gift card is subject to any restrictions imposed by the retailer of the physical gift card, for details see: https://www.marksandspencer.com/c/help/gift-cards-and-egift-cards
  16. We may cancel the gift card offer should we discover, or have a reasonable suspicion to believe, that the terms of the gift card offer are being abused.
  17. In the unlikely event that we are unable to fulfil your gift card offer, we will contact you to let you know and discuss alternatives of an equal value.
  18. The gift card offer is not open to employees or contractors of Distinct Cremations or any of its subsidiary companies.
  19. These terms and conditions are governed by the law of England and Wales and subject to the exclusive jurisdiction of the courts of England and Wales.