Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.
The service provided for my Dad’s unattended cremation was second to none. From informing them of his death to delivery of his ashes everything was seamless and faultless.
With special thanks to Maxine for her compassion and understanding.
The purchase was my brother's choice. He was determined to ensure that his passing and disposal of his remains should not be a burden on his family or friends. From my experiences, he made an excellent choice. From what I gleaned from him, the purchase was straightforward and good economics
They were very professional, caring and very supportive at such a difficult time. Everything was very straightforward, easy to plan a family lead service whilst still having support and guidance, with how we wanted to service to run. We can't thank Maxine enough for the support and kindness during a very difficult time. Maxine would contact us every step of the way, from the date my dad was taken into their care, to the return of his ashes. Maxine was fantastic. If we had a questions or worries they were always at the end of the phone. Highly recommend
Distinct Cremations made this very difficult time stress free. Kerry, my dedicated contact explained the whole process very clearly and was kind and thoughtful and a great help. Kerry called me at every step with dates, times and locations. I would recommend Distinct Cremations to anyone thinking of having this form of service when they die.
They made it so easy for you to understand, listen to you about your package you wanted. It didn't take long. very professional.
Facts plain and simple. The staff explained in detail what would happen if I signed up, no hidden agenda, no add ons. The staff always communicated with warmth and understanding on a subject that could be very personal.