Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.
Very helpful with difficult decisions. No pressure sales as with other funeral services I approached. Also very good price in comparison with others.
From my first interaction requesting a guide to my conversation with Sophie, I cannot fault the service I've received. All my questions have been answered in a way that I can understand what I am being offered and what I have asked for. All processes and procedures have been explained and I have been given ample time to research other possible companies and I haven't felt pressurised or been given the 'hard sale'. On the service i have received so far I would highly recommend them to family and friends
Not what I wanted, but what my father wanted, I cannot fault the care and respect given. Grace has been so lovely and patient with me crying down the phone. Kept up to date, given time to make decisions, not once have i felt pressured .Thankyou
I was very pleased with the service I received. My purchase was made over a few short phone calls, including checking that I have understood everything, and if I wish to include anything further. I found the lady was friendly, helpful and charming. I am very pleased with my choice.
Sharon took my call and was so helpful. She explained everything clearly and the process was efficient and Sharon was very friendly and patient with me.
I heard of you through a close friend and from the first phone call i felt at ease and the lady I spoke to run me through the funeral plan thoroughly and made it all really easy to follow.So it is the best cremation plan for me