Remembering a loved one

At Distinct Cremations, we are dedicated to supporting you with remembering your loved one in a unique, personal and memorable way. In this section, we offer guidance on arranging a memorial service, memorial tributes, what to do with the ashes, along with helping to understand key terminology and the steps to take when someone dies.

Honouring a loved one can come in any number of shapes and sizes. As each one of us has such a unique personality and has lived such a unique life, there's no one-size-fits-all when it comes to remembering a loved one.

For some, an all singing all dancing memorial service with dozens of friends and family at the local pub after an unattended, direct cremation would be the perfect send off. The deceased may have been the sort of person who wanted more of a celebratory farewell, therefore focusing more on the memorial service rather than the funeral itself would be apt.

Whereas for others, a more low-key tree planting at the local park may be more suitable. This could also follow a direct cremation or maybe an attended cremation with the nearest friends and family.

Below we'll direct you to a few pages within this section that will give you some ideas when it comes to remembering a loved one, and we look at some examples to provide you with a little inspiration.

We'll also detail some information about the legal proceedings about what to do when someone dies and signpost you to some support headlines that will help navigate this intensely difficult time.

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Memorial service & tribute ideas

The most important thing to think about when planning a memorial service or a memorial tribute is your loved one's personality and character. Everything else is secondary.

In the 21st century, there's no need to stick to tradition. You can have a funeral and memorial service that's tailored and unique. So don't be afraid to be unconventional or get a little creative. Just focus on what would make your loved one smile and their heart sing.

If you're looking for some inspiration for a memorial service, a celebration of life or a memorial tribute, below are a few articles that will be of the utmost help.

Group toasting a friend's memory

Remembering a loved one terminology

Understanding the terminology associated with memorial services and memorial tributes can help clarify the process and reduce the planning stress. Some terms such as funeral reception, memorial service and wake may be used interchangeably and may differ from region to region within the UK.

Here are some key terms explained:

Memorial service

A ceremony to honour the deceased without the body present. This can be held anywhere and anytime after the death.

Wake

A gathering held after the funeral, used interchangeably with memorial service or funeral reception. Often a wake takes place immediately after the funeral.

Celebration of life

A ceremony focused on celebrating the deceased's life, often less formal and more uplifting. This can be held in place of a memorial service or wake.

Funeral reception

A gathering held after the funeral, and another term used for a memorial service or a wake.

Interment of ashes

This means burying the ashes in a cemetery plot or private location, often accompanied by a plaque or marker.

Scattering of ashes

Releasing ashes in a chosen location such as your garden, at sea, or another place meaningful to the deceased.

What to do when someone dies

After a death, knowing what steps you'll need to take, and the order in which to take them, can feel daunting.

But, here at Distinct Cremations, we’ll help and support you through every step from the death of your loved one to the day of the funeral, and we are available 24/7 to lend you a helping a hand - just give us a call anytime on 01543 211997, no matter how big or small your question.

Below are a few resources that may help: a downloadable checklist which has everything you need for when the inevitable happens, and step-by-step guides tailored to where your loved one dies.

Download our free checklist

Here at Distinct Cremations, we have created a free checklist for you to download which lets you know what you need to do when someone dies.

Download our checklist below or speak to our expert team on 01543 211997 today.

Download free checklist

What to do when someone dies at home

Homes

When someone dies at home, the situation can be particularly distressing. If the death was expected, such as in the case of a terminal illness, you should contact their GP or the nearest doctor to issue a Medical Certificate of Cause of Death (MCCD). If the death was unexpected, call emergency services immediately.

For a detailed guide on what to do when someone dies at home, read our guide.

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When someone dies in a care home

Care Home Courtyard

If your loved one passes away in a care home, the staff will usually handle most of the immediate arrangements. They will contact the GP to verify the death and issue the MCCD. They will also inform you as soon as possible and help with the initial steps that need to be taken.

For more information on what to do when sometimes dies in a care home, read our article.

Find out more

What to do when someone dies in hospital

Hospital exterior

When a death occurs in a hospital, you’ll likely be made aware that death is imminent and be able to prepare for it. The medical staff will take care of confirming the death and issuing the Medical Certificate of Cause of Death. The hospital will provide you with the necessary documents and guidance on what to do next.

For details on what to do when someone dies in a hospital, explore our guide.

Find out more

Getting support

If you're struggling or would just like someone to talk to, below are a few helplines that do great work and provide a shoulder to lean on for anyone who needs support:

Samaritans (Call: 116 123) - Free 24/7 support for anyone needing any kind of emotional support

Cruse (Call: 0808 808 1677) - Free helpline supporting those suffering with grief

Veterans UK (Call: 0808 191 4218) - Government-run support organisation providing free support for veterans and their families

Age UK (Call: 0800 678 1602) - The UK's leading charity helping millions of older people with support, companionship and advice

The Silver Line (Call: 0800 470 8090) - Free 24/7 helpline for older people struggling with loneliness, sadness or lowness

Other helpful resources

Below are a few more resources that may come in use when remembering a loved one or when anticpating a death.

The costs associated with a funeral

Cremation costs

If you’re looking at arranging your own funeral or that of a loved one, you’ll need to know exactly how much a funeral costs so that you can make the appropriate arrangements.

Funeral costs

Preparing for a loved one's death

Close up of middle-aged people holding hands to comfort one another after the loss of a loved one

Whether you're considering a hospice for your loved one or you're looking at organising the funeral, it's worthwhile making arrangements as early as possible to help ease the stress slightly.

Preparing for a loved one's death

Funeral plans for yourself or a loved one

Couple reviewing funeral plan options

Whether you're planning for yourself or someone else, funeral plans allow you to cement the funeral arrangements at a less stressful time, and cover the costs in monthly instalments.

View our funeral plans

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

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Laura, on Trustpilot 18 Oct 2025
Felt looked after and cared about. Help and advise on the end of the phone, no pressure, treated with empathy and respect every step of the way.
Adrian Walker, on Google 17 Oct 2025
My whole experience was a very nice and well informative and the advice I was given lead myself and my wife to proceed with getting one each.and I will be recommending you to all my friends once again well done 👍👍👍
Anonymous, on Feefo 15 Oct 2025
Prompt response and kept us fully informed at every stage. Alice was compassionate and treated us with dignity throughout. Would recommend.
Anonymous, on Feefo 14 Oct 2025
Excellent service throughout.
Stewart Acreman, on Google 11 Oct 2025
Absolutely brilliant service Nathan Was so professional every step of the way cannot praise him enough
Carly Winstanley, on Google 11 Oct 2025
My aunty purchased her own cremation with Distinct Cremations. Before this I had never heard of them. The whole process for me to use them upon her passing was easy and they were extremely respectful. I phoned them as soon as she passed and they sent a local funeral home to collect her as the ambulance would not take her as she was already gone and it was expected. There was a problem with my auntys doctor not wanting to sign the death certificate and this meant they had to get a coroner. DIstinct cremations worked with the coroner and the hospital so i didnt have to arrange anything. They sorted everything out for me and dealt with the problem professionally. I was kept informed by my case worker who i was assigned right away on the first phonecall and i dealt with her all the time not having to relay everything all the time was a massive bonus. They were there if i needed to know anything. It did take a long time for the cremation to take place but this was due to the hold up with my auntys doctor not signing the reason for her death. I was told the date and time of the cremation, my aunty had asked for a song to be played why she was being cremated and although she did not want anyone to attend her cremation i was told of this song and i was able to play it at the exact time that she was being cremated as well as the cremation place playing it. This gave me some comfort. My aunty chose for us all to have a meal to celebrate her life and talk about her instead of us all attending a funeral. I believe this was the best thing she could have done. After she was cremated (a couple of days) i got a phone call to talk about her return to me ( this is what she wanted). We arranged a date and they brought her home to me. She was delivered back to me with respect and the person that delivered her ashes to me was lovely. The next day i got a phonecall from them asking if everything went ok and they let me know if i needed anything to let them know. The communication was fantastic, the service was fantastic. There were no hidden costs to pay after. Unless you wanted to upgrade anything which you are given the option to but you are not pressured, they just send you a leaflet with prices on for scatter boxes and urns and jewellery which can be ordered. There was no obligation for this and i did not choose these options. So i had nothing to pay. It was a great smooth experience and i will be purchasing my own cremation with distinct cremations for myself when i pass so my family will have a stress free time, i know they do what they say they will and my family will not incur any extra charges unless they want to upgrade anything.
Julie Western, on Google 11 Oct 2025
All through the process I had Kerry who looked after me with advice and keeping me informed. The undertaker used was a compassionate person and made us feel that our loved one was well looked after. I would highly recommend Distinct Cremations. A first rate service
Kende Sándor, on Google 7 Oct 2025
I have excellent experiences with them from the beginning.
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