direct cremation reviews

We offer the highest levels of funeral support but don't take our word for it. Read our direct cremation reviews to find out why we're one of the most trusted direct cremation companies in the UK.

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Direct cremation reviews

Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.

Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.

Nalan Senverdi, on Feefo 20 May 2024

I was really impressed by the customer service I received which was both sensitive and professional. A special mention to Kerrie who was so helpful, she talked me through the process and ensured everything went smoothly and again was sensitive and professional. At such a difficult time it’s important to feel confident that the cremation plan will be implemented as respectfully and smoothly as possible. This was achieved and I would definitely recommend this company.

Anonymous, on Feefo 19 May 2024
Rebecca Disney-Scott, on Feefo 16 May 2024

We have had the unfortunate need to use the services of Distinct Cremations 3 times in the last 9 months. My experience this April has been that exceptional. Professional but understanding communication and approach led me through the process, which was straightforward and reassuring. Delivery was on time and respectful. Factual but sympathetic communications throughout to let me know what stage we were at. Recommend.

Terry Ward, on Google 19 May 2024

Very straightforward process.

Mr Jeremy Trowsdale, on Trustpilot 18 May 2024

Discreet, polite and proficient attention to my requests and requirements. I would definitely recommend Distinct Creations to anyone, without hesitation. Polite Proficient Professional Excellent service all round. Jeremy R Trowsdale. Heysham, Lancashire.

Pagan, on Trustpilot 15 May 2024

Grace was amazing, the whole process was so smooth and stress free during a stressful time. The whole team were so professional and supportive, every person I spoke to were incredible. My late Step Mum took this plan out to make it easier once she passed and I'm so thankful she did, even receiving her ashes back was a smooth process. Communication was second to none, even calling me after I received her ashes back to make sure everything went okay and if I needed any more support. Thank you so much, you're a fantastic service.