Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.
I was really impressed by the customer service I received which was both sensitive and professional. A special mention to Kerrie who was so helpful, she talked me through the process and ensured everything went smoothly and again was sensitive and professional. At such a difficult time it’s important to feel confident that the cremation plan will be implemented as respectfully and smoothly as possible. This was achieved and I would definitely recommend this company.
We have had the unfortunate need to use the services of Distinct Cremations 3 times in the last 9 months. My experience this April has been that exceptional. Professional but understanding communication and approach led me through the process, which was straightforward and reassuring. Delivery was on time and respectful. Factual but sympathetic communications throughout to let me know what stage we were at. Recommend.
Very straightforward process.
Discreet, polite and proficient attention to my requests and requirements. I would definitely recommend Distinct Creations to anyone, without hesitation. Polite Proficient Professional Excellent service all round. Jeremy R Trowsdale. Heysham, Lancashire.
Everything was carried out with the utmost care and compassion. A very professional service and carried out in a friendly manner. Nothing was too much for them.