We offer the highest levels of funeral support but don't take our word for it. Read our direct cremation reviews to find out why we're one of the most trusted direct cremation companies in the UK.
Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.
Distinct Cremations were friendly, compassionate and easy to talk to from the very first phone call. Maxine and Dan made the whole experience less traumatic for me and helped me every step of the way with such empathy and great communication, Maxine was so warm, welcoming and really was my safety net throughout the whole experience of cremating my lovely father. I will be using this service again because of the level of care and attention and because it was so important to me to be led each step of the way and be truly supported by their staff. The staff really do go above and beyond with such compassion and I will always be grateful to them for holding space and allowing me to feel my emotions throughout the whole experience.
The help and support that I received from Grace was amazing , she was so kind and kept me informed throughout .
Very empathetic professional service No complaints whatsoever
Bought a funeral plan online. Very easy and clear. Welcome pack sent promptly. I would advise you check if they have facilities near you as they use their own facilities. They have assured me they can take heavier people. Some other companies can't. All good so far
Contacted me today to see if I received my Plan. The person was very pleasant and reassured me that I have got the right Plan forme.
I was looked after from the first call I made, I was listened to and I had really wonderful customer care at all times, I would like to personally thank Anita who was especially nice and helpful. This was a lovely experience thank you
Distinct Cremations office: Oak Tree Court, Brookfield Drive, Cannock, WS11 0JN
‘Distinct Cremations’ is a trading style of Distinct Funeral Plans Limited (DPFL) and Distinct Cremations Limited (DCL). DFPL is authorised and regulated by the Financial Conduct Authority. Financial Services Register No. 965289. DCL provides ‘at need’ funeral and cremation services and is not authorised or regulated by the Financial Conduct Authority.
Both companies are registered in England. DFPL No. 13366327 and DCL No. 13366310. Registered office: Head Office Westerleigh Crematorium, Westerleigh Road, Westerleigh, Bristol, BS37 8QP. Part of the Westerleigh Group.
