Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.
I highly recommend Distinct Cremations. Kerry was exceptional from start to finish, showing immense kindness, care, and understanding during one of our darkest times. She explained everything clearly and provided essential help and guidance, ensuring our wishes were met throughout. Kerry also checked in on us, which meant a great deal. My brother was treated with the utmost dignity and respect, which was incredibly important to us. We are also grateful to Paul for his kindness and respect. Thank you to everyone at Distinct Cremations.
Excellent service from start to finish. Professional yet genuinely caring. Very helpful, understanding, patient and accommodating. They were always on hand to answer any questions and always kept you up to date with any progress, times, dates and even where the cremation would take place. They offer a good range of services from very simple to more extensive with lots of other options available too. The delivery of the ashes was very respectful and the lady was smartly dressed and came in a smart, black private ambulance. At Christmas, I received options to be able to buy urns, caskets etc, in regards to where my husband was cremated and a lovely touch of receiving a heart that could have a name written on it to hang anywhere was so touching and thoughtful. I have been very impressed with Distinct Cremations and would definitely recommend and use again should the need arise. Many thanks
A very clear website with easy to follow information and excellent welcome package.
A very nice lady dealt with my request for a no frills funeral. It was an easy procedure and efficiently handled and I am pleased I can mark it off my to do list.
After being recommended by a friend I found Distinct so very easy to use with excellent help and caring advise on how to proceed along with a follow up phone call to check if there was anything else I needed help with. All of which was very much appreciated.
Sarah was brilliant she helped me through a very difficult time explained everything and kept me informed I would recommend Distinct Cremations 100% Thank you Sarah