Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.
Very helpful & explained everything before we signed up
We have taken a cremation plan out and did it over the phone it was easy and they explained all the services and was very pleasant and clear, we were very happy and would recommend this company to anyone who is thinking about taking a planned cremation out they are excellent, Thank you for your help John
Great experience and very friendly service, quick and easy to get the plan set up, and everything explained. Lovely lady made everything so smooth and easy
Upon deciding what future wishes I wanted I contacted distinct and spoke to a wonderful lady called Sarah Jordan who explained everything I needed to know regarding my future wishes in the most calming, stress free way, Sarah made the whole process feel so natural,where people may find this sort of thing quite a difficult subject to approach, Sarah has an undoubted ,reassuring quality about her and her calming and caring nature shone through like a lighthouse guiding the ship to port, very professional in her attitude and mindful of what the customer may or not need without the pushy type nature of a sales person selling a product, I was so grateful for the input I received and without doubt I would recommend this company for your future wishes to be taken care of, very competitively priced with so many different options to choose from,and also a good financial plan for spreading the cost that makes it manageable for your own personal choice,and most importantly someone who has a good idea of what you are going through but also the reassurance you need to make your final wishes and decisions when the time comes thanks Sarah
From my first telephone call after my mum passed away to the moment her ashes were delivered I’ve been touched by the support and compassion shown by all at Distinct Cremations. A very professional and personal service. I would highly recommend them.
Excellent and caring communication via mail, email and phone. Very impressed with the courtesy and quality of service.