Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.
Really easy to set up and pay for in instalments.
Absolutely amazing service! kind, caring and nothing is too much trouble. They treated my relative as they would there own. It brought so much comfort to know that they was talking to him. Every detail was explained. He had the best send off and he would be so proud. Thank you distinct cremations.
During this difficult time the staff at Distinct Cremations have been exemplary. They provided an immediate considerate service, kept me well updated at every point. I had a problem with the doctor’s certificate and they even contacted the surgery on my behalf multiple times to resolve the issue. The ashes were returned promptly with lots of notice by a member of their own team. Honestly I can’t recommend them enough, they served my dad with dignity. Then unfortunately only a few months later they help me arrange my mums cremation, going back to the same company speaks volumes and Maxine helped me through every step.
Excellent service from start to finish. Good communications and assistance.
Very professional nice genuine people every single person from Daniel grace & I think it's maxine. Can't thankyou you enough on behalf of June carol & family it's what he wanted. We now have his ashes which will go with his parents & brother. Thankyou once again Kind regards Neil heath X
Sadly, we have had to use the services of Distinct Cremations for both parents in the space of 7 months. At first we were wary of the concept that our parents had proposed, but the team was so respectful and our mothers cremation went like clockwork; everything was advised in advance and actioned as advised. When our father passed away in December, we had already agreed that we would use the same service for Dad. Everyone from the initial call, the private ambulance collection team, the personal attention from Maxine and the kindness and respectfulness of John, when he carried Dad's ashes to our door, were all superb. Having had a very stressful 2024, I cannot recommend Distinct Cremations highly enough for taking away one of the most foreboding duties during a very difficult time for us. They are great people with the sensitivity and kindness that is in rare supply these days but they seem to have bucket loads of it!