Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.
Arranging my funeral plan was straightforward and easy with Distinct Cremation. I chose their basic cremation option and found their customer service and attention to detail splendid. If they take care of me in death as they have in life, no worries, lol.
I can truly recommend this company. They supported me all the way. I want to particularly mention Maxine in the office who was so helpful and understanding. The ashes were returned with dignity and respect. I cannot speak highly enough of the service I received.
Hi my experience using Distinct Creamations was excellent Obviously it was a had time for me but from making the 1st call the whole team made it easy and pleasant. I dealt with a lovely lady called Maxine who went above and beyond to help me from start to finish They helped me through the whole process Even on the day they returned the ashes a charming man very smartly dressed delivered them Highly recommended this company
Easy online procedure.
Distinct Cremations provided a sympathetic, compassionate and dignified service for my late Sister. They took care of the details and guided me through the paperwork. I will be using them for my own funeral and would recommend them most highly. Their prices are very reasonable compared to other funeral directors.
Great company to deal with. Professional but friendly. Empathetic. Warm and kind. Extremely helpful. Explained everything. Ran through options, answered questions, explained everything. Very quick in answering phone whenever I needed to call them. No waiting and pressing buttons for several options. Which was great when one is grieving and distracted. Liaised with a church minister whom I knew for her to lead the service. Made everything simple to understand and organise. Kept in touch with any updates/relevant information. They made a follow-up call a few days after the funeral to ensure everything went well, which I appreciated. I highly recommend this company.