We offer the highest levels of funeral support but don't take our word for it. Read our direct cremation reviews to find out why we're one of the most trusted direct cremation companies in the UK.
Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.
We have had the unfortunate need to use the services of Distinct Cremations 3 times in the last 9 months. My experience this April has been that exceptional. Professional but understanding communication and approach led me through the process, which was straightforward and reassuring. Delivery was on time and respectful. Factual but sympathetic communications throughout to let me know what stage we were at. Recommend.
Discreet, polite and proficient attention to my requests and requirements. I would definitely recommend Distinct Creations to anyone, without hesitation. Polite Proficient Professional Excellent service all round. Jeremy R Trowsdale. Heysham, Lancashire.
Grace was amazing, the whole process was so smooth and stress free during a stressful time. The whole team were so professional and supportive, every person I spoke to were incredible. My late Step Mum took this plan out to make it easier once she passed and I'm so thankful she did, even receiving her ashes back was a smooth process. Communication was second to none, even calling me after I received her ashes back to make sure everything went okay and if I needed any more support. Thank you so much, you're a fantastic service.
Everything was carried out with the utmost care and compassion. A very professional service and carried out in a friendly manner. Nothing was too much for them.
Thank you for helping with all of the arrangements. Everything was straightforward from start to finish. Linda was collected from the hospital, and we were advised of the date and time of the cremation, which allowed us to organise our own family get together. All the staff at distinct were fabulous, courteous and empathetic to our situation. Special thanks to Jade who kept us in the loop every step of the way.
Easy to book and pay for my Direct Cremation.Only took 5 minutes online and my pack arrived 24 hrs later.Great..a difficult task completed.The only complaint I had was 2 follow up calls to check I didn't have any questions! This rattled me as I didn't use Pure Cremations due to their repetitive hard sell.But after I called Distinct back they have said they only call back twice.So..I'm reassured...like many I just want to organise and pay and...get on with life! Other than this I'm a happy customer.
I'm a single person with no family and 1 friend this Direct Cremation package is perfect for me..no need for a funeral procedure no one goes to and just my ashes sent to my dear friend to scatter....perfect.
Distinct Cremations office: Oak Tree Court, Brookfield Drive, Cannock, WS11 0JN
‘Distinct Cremations’ is a trading style of Distinct Funeral Plans Limited (DPFL) and Distinct Cremations Limited (DCL). DFPL is authorised and regulated by the Financial Conduct Authority. Financial Services Register No. 965289. DCL provides ‘at need’ funeral and cremation services and is not authorised or regulated by the Financial Conduct Authority.
Both companies are registered in England. DFPL No. 13366327 and DCL No. 13366310. Registered office: Head Office Westerleigh Crematorium, Westerleigh Road, Westerleigh, Bristol, BS37 8QP. Part of the Westerleigh Group.
