Arrange a cremation today_ Distinct Cremations

If you're looking to arrange a funeral, we have provided helpful guides, checklists and advice from our experts below.

Arrange a Funeral Frequently Asked Questions

This FAQ section is based on questions we're often asked by our customers about arranging a funeral.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 3

Yes, you can attend a direct cremation. Though most direct cremations are unattended, with Distinct Cremations you can attend a cremation for 30 or 60 minutes depending on your choice.

You can read more on our Funeral Service page.

An oversized coffin is for individuals who are too big for the average coffin width of 24 inches, 76 inches in length and 14 inches in depth. If the deceased is over 22 stone or 6 ft 5 or over, then an oversized coffin will be needed.

When you die, your family should first notify your local registry office so they’re aware that a death has happened.

A direct cremation is a simple fuss-free cremation without a funeral service. Having no mourners attend the cremation reduces the costs and stress of arranging a traditional funeral.

For many, a direct cremation allows them to separate the cremation from the celebration of the deceased’s life, allowing them a dignified opportunity to say goodbye in a way that better suits them.

At Distinct Cremations, we handle all the direct cremation arrangements including collecting your loved one, caring for them in our mortuary and carrying out the cremation itself.

Upon arranging a funeral, once you’ve agreed the type of service that you’d like, one of our Customer Service Specialists will take the payment in full, which can be made by credit or debit card.

For those planning ahead, we offer funeral plans that can be paid for upfront or in monthly instalments, allowing you to arrange and pay for your funeral in advance.

There’s no limit on how many people can attend a wake, only as many as the organiser and venue are comfortable with.

At Distinct Cremations, we offer cost-effective direct and funeral services, without cutting any corners. Respectful care for your loved one is prioritised throughout.

We deliver all of the services ourselves including transport, care at our mortuary, cremation at one of our crematoriums and the scattering or return of the ashes. Our caring team is there to offer support throughout with both paperwork and making the arrangements.

As part of the Westerleigh Group, we are one of the UK’s largest cremation service providers. We have 42 crematoriums nationwide and facilitate over 74,000 each year.

You have a choice. You can either have the ashes personally hand delivered within 14 days or scattered in the garden of rememberance at the crematorium.

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5
Feefo logo
4.9/5
Google g icon
4.9/5
Trustpilot logo
Read all our reviews
Anonymous, on Feefo 23 Nov 2025
Excellent service very respects caring staff from start to finish. Thank you.
Karen Foster, on Google 19 Nov 2025
Felt very reassured and cared for by everyone we spoke to when using this service recently. Especially Kerry who was just so understanding and respectful. Thank you for helping us through a tough time with kindness and compassion
Gregory Mako, on Google 18 Nov 2025
Maxine went above and beyond to help us with all things needed for a beautiful service. We requested some things outside of the norm and she produced everything with class and ease. I am so impressed with how she organized and reorganized the music, provided more than one box for transporting ashes along with the casket for permanent holding. There were so many gentle and supportive moments on the phone with her. She definitely really cared about us and our service. That is amazing. We felt cared for and provided for. Thank you, Maxine.
Jacqueline Vincent, on Feefo 14 Nov 2025
Amazing, very personal
Janet Dimaline, on Google 8 Nov 2025
Our funeral arrangements were handled with professionalism and compassion by Tracy. Everything was fully explained which made the whole process of a delicate subject easy to handle. Thank you!
Elizabeth Whiteside, on Feefo 8 Nov 2025
The contact at the centre Maxine was very nice and helpful. Nothing was too much trouble. The delivery of David's ashes was in keeping with the service.
Hutchinson, on Trustpilot 7 Nov 2025
Although it came as a bit of a shock to find out our mum had a plan through Distinct Cremations, I can now understand why they took this plan out. Everything was handled with a profession manner and in a sensitive way, the staff were extremally helpful and always available to answer any questions we had. Although you don't get to have a crematorium service, we have family who live abroad, and getting everybody to attend at the same time would have proved very difficult. So, we waited for the ashes to be returned and arranged a wake at a time that suited the vast majority of the family. The fact that two of my siblings are now considering this type of arrangement speaks volumes. Distinct Cremations was a positive experience for our family.
Gillian Wakefield, on Feefo 7 Nov 2025
The service received by Distinct Cremations was absolutely exceptional. I was completely blown away by the care, support and compassion provided by the company and in particular Sarah Miller who looked after me from the very first phone call after we advised them dad had died. She was such a glimmer of light at a very dark time which I shall be forever grateful for. Sarah kept in regular contact and her kind and gentle approach made the process so pressure free that I hardly felt like we were organising a cremation service (which was seamless and beautiful, the location was perfect and the local third party funeral directors that Distinct Cremations used were second to none) The addition of a wonderful celebrant and a photo tribute to dad’s original plan was worth every extra penny. It’s actually very hard to put into words how I feel about Distinct Cremations but during his life my dad was always so thrilled by excellent customer service and he certainly saved the best for last.
4.9/5
Feefo logo
4.9/5
Google g icon
4.9/5
Trustpilot logo
Read all our reviews