Arrange a cremation today_ Distinct Cremations

If you're looking to arrange a funeral, we have provided helpful guides, checklists and advice from our experts below.

Arrange a Funeral Frequently Asked Questions

This FAQ section is based on questions we're often asked by our customers about arranging a funeral.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 3

Yes, you can attend a direct cremation. Though most direct cremations are unattended, with Distinct Cremations you can attend a cremation for 30 or 60 minutes depending on your choice.

You can read more on our Funeral Service page.

An oversized coffin is for individuals who are too big for the average coffin width of 24 inches, 76 inches in length and 14 inches in depth. If the deceased is over 22 stone or 6 ft 5 or over, then an oversized coffin will be needed.

When you die, your family should first notify your local registry office so they’re aware that a death has happened.

A direct cremation is a simple fuss-free cremation without a funeral service. Having no mourners attend the cremation reduces the costs and stress of arranging a traditional funeral.

For many, a direct cremation allows them to separate the cremation from the celebration of the deceased’s life, allowing them a dignified opportunity to say goodbye in a way that better suits them.

At Distinct Cremations, we handle all the direct cremation arrangements including collecting your loved one, caring for them in our mortuary and carrying out the cremation itself.

Upon arranging a funeral, once you’ve agreed the type of service that you’d like, one of our Customer Service Specialists will take the payment in full, which can be made by credit or debit card.

For those planning ahead, we offer funeral plans that can be paid for upfront or in monthly instalments, allowing you to arrange and pay for your funeral in advance.

There’s no limit on how many people can attend a wake, only as many as the organiser and venue are comfortable with.

At Distinct Cremations, we offer cost-effective direct and funeral services, without cutting any corners. Respectful care for your loved one is prioritised throughout.

We deliver all of the services ourselves including transport, care at our mortuary, cremation at one of our crematoriums and the scattering or return of the ashes. Our caring team is there to offer support throughout with both paperwork and making the arrangements.

As part of the Westerleigh Group, we are one of the UK’s largest cremation service providers. We have 42 crematoriums nationwide and facilitate over 74,000 each year.

You have a choice. You can either have the ashes personally hand delivered within 14 days or scattered in the garden of rememberance at the crematorium.

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5
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4.9/5
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4.9/5
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Laura, on Trustpilot 18 Oct 2025
Felt looked after and cared about. Help and advise on the end of the phone, no pressure, treated with empathy and respect every step of the way.
Anonymous, on Feefo 15 Oct 2025
Prompt response and kept us fully informed at every stage. Alice was compassionate and treated us with dignity throughout. Would recommend.
Carly Winstanley, on Google 11 Oct 2025
My aunty purchased her own cremation with Distinct Cremations. Before this I had never heard of them. The whole process for me to use them upon her passing was easy and they were extremely respectful. I phoned them as soon as she passed and they sent a local funeral home to collect her as the ambulance would not take her as she was already gone and it was expected. There was a problem with my auntys doctor not wanting to sign the death certificate and this meant they had to get a coroner. DIstinct cremations worked with the coroner and the hospital so i didnt have to arrange anything. They sorted everything out for me and dealt with the problem professionally. I was kept informed by my case worker who i was assigned right away on the first phonecall and i dealt with her all the time not having to relay everything all the time was a massive bonus. They were there if i needed to know anything. It did take a long time for the cremation to take place but this was due to the hold up with my auntys doctor not signing the reason for her death. I was told the date and time of the cremation, my aunty had asked for a song to be played why she was being cremated and although she did not want anyone to attend her cremation i was told of this song and i was able to play it at the exact time that she was being cremated as well as the cremation place playing it. This gave me some comfort. My aunty chose for us all to have a meal to celebrate her life and talk about her instead of us all attending a funeral. I believe this was the best thing she could have done. After she was cremated (a couple of days) i got a phone call to talk about her return to me ( this is what she wanted). We arranged a date and they brought her home to me. She was delivered back to me with respect and the person that delivered her ashes to me was lovely. The next day i got a phonecall from them asking if everything went ok and they let me know if i needed anything to let them know. The communication was fantastic, the service was fantastic. There were no hidden costs to pay after. Unless you wanted to upgrade anything which you are given the option to but you are not pressured, they just send you a leaflet with prices on for scatter boxes and urns and jewellery which can be ordered. There was no obligation for this and i did not choose these options. So i had nothing to pay. It was a great smooth experience and i will be purchasing my own cremation with distinct cremations for myself when i pass so my family will have a stress free time, i know they do what they say they will and my family will not incur any extra charges unless they want to upgrade anything.
Stewart Acreman, on Google 11 Oct 2025
Absolutely brilliant service Nathan Was so professional every step of the way cannot praise him enough
Julie Western, on Google 11 Oct 2025
All through the process I had Kerry who looked after me with advice and keeping me informed. The undertaker used was a compassionate person and made us feel that our loved one was well looked after. I would highly recommend Distinct Cremations. A first rate service
Kende Sándor, on Google 7 Oct 2025
I have excellent experiences with them from the beginning.
Sherise Hardy, on Google 4 Oct 2025
I can't thank Maxine enough she have been amazing though this difficult Time, nothing was too much trouble and always made the time to call me with updates and to make sure I was doing ok, I know my grandad was in great and caring hands while he was in your care so THANKYOU agian! I will be differently recommending distinct cremations
Juliet Stack, on Trustpilot 1 Oct 2025
Excellent personal customer service. A dedicated person to talk to you through the process and genuine care and empathy. At a time when you need kindness Distinct Cremations are there.
4.9/5
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4.9/5
Google g icon
4.9/5
Trustpilot logo
Read all our reviews