Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.
Service and staff were excellent throughout for what was a difficult time for our family.
Spoke at length to Ian who answered various questions I had. I set up a 5 year payment plan . All my wishes now confirmed . Very straight forward process. I looked into many crematorium plans from different companies. Recommend this company 👌
I have studied as many plans as I could find and contacted some,Distinct staff have been most helpful on the telephone and payment options easy to arrange. I believe I have chosen the best for my family they only have to work out what they want to say about me when I'm gone.!!! Many thanks for the service I have received.
I recently signed up for a a Funeral Plan with Distinct Cremations.It was unbelievably easy to set up as the staff were extremely helpful in helping me purchase an affordable plan that met my wishes. I can now be rest assured that my family will not have to deal with my funeral expenses after I am gone which will leave them free to celebrate the life I have lived instead.
Maxine has made the whole difficult process of saying goodbye to my mother in law so much easier. The whole process was professional yet caring. Thank you
Everything was very simple, I made a call to Distinct Cremations a few days before she passed away ( this type of Cremation was what she had asked me for). I was put at ease by Kerry, and told that at whatever time my Mother passed away to call them, she passed sway just after midnight. He body was collected the following morning (Sunday) . I was later contacted about the paperwork side of everything, & was sent out papers to sign. Once the death certificate was issued, a date & time for the cremation was given & I did my own planned thing whilst the cremation was happening. A few days later I was given an option of dates when my mother’s ashes could be hand delivered to my home address. A smartly dressed man, in a private ambulance delivered the ashes. I would recommend this service to friends & family