Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.
I was talked through the whole procedure with kindness , compassion and knowledge. I was even given the option of having a more environmental coffin , plus a tree planted . This was for a small extra charge. Yes I would definitely recommend Direct Cremation.
They were very caring. Nothing was too much trouble. We was always kept informed about everything. Will would definitely use them again
On making the call I found Sarah Polite helpful accommodating Answered all questions, was not pushy , all paperwork received quickly and I got a follow up call. Once finished the process of my partners wishes I will certainly arrange mine
Quick to respond and comprehensive information provided. Was pleased with the service.
Very detailed website giving thorough information on the various choices of service available. Lots of additional information as well as a documents and paperwork page to explain the process for filling out the various forms.
Easy online process to arrange the service I required, and timely despatch of the confirmations by e-Mail both to me and to my nominated representative.
Great service for start to finish! Very caring and kind staff took you through the process in the most difficult time. Would highly recommend.