Arrange a cremation today_ Distinct Cremations

If you don't know where to start when choosing the right funeral plan, you can find helpful guides, checklists and advice from our experts below.

Funeral Plans Frequently Asked Questions

This FAQ section is based on questions we're often asked by our customers about funeral plans.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 2

Yes - you can take out a funeral plan on behalf of your parents or a partner. For more information, take a look at our guide on setting up a funeral plan for a loved one or talk to a member of our team today on 01543 211997.

There can occasionally be restrictions on scattering ashes in certain locations. If you’ve got a specific location in mind, it’s best to speak to someone associated with that destination before making your decision.

A cremation is a type of funeral where the body of the deceased is burned and turned into ashes rather than buried. Learn more about cremation and see if it is right for you.

You can choose a nominated representative when taking out a funeral plan. This person will put your wishes in motion when the cremation is required. This could be a family member, friend or someone else.

You can also include your plan's information in your will, however, the will is not typically read until after the funeral.

If you’ve lost your plan documents, all you need to do is get back in touch with us and we can arrange for replacements to be sent out to you.

For plans payable over 5 or 10 years we incur additional administration expenses for collecting the monthly instalments and for the purchase and administration of a “whole of life” policy from Scottish Friendly - an authorised and regulated insurance provider. If you die after 12 months of the start of your funeral plan, but before you have paid all your instalments, there is nothing more to pay.

There are lots of things you can do with the ashes. Many people scatter ashes in a place that was special to the deceased, some keep them in an urn as a keepsake and others have recently started to have ashes turned into jewellery or glass.

The Westerleigh Group are the parent company of Distinct Cremations. Together, we are one of the UK’s largest cremation providers. The Westerleigh Group have owned and managed a network of private crematoria within the UK for over 30 years.

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5
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4.9/5
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4.8/5
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Mrs Linda Jerwood, on Trustpilot 15 Apr 2025
Funerals easy to arrange and the people I have spoken to have been polite and helpful.
Derek Schroder, on Google 15 Apr 2025
Easy to follow and straightforward to complete application form.
Mrs Ross, on Trustpilot 14 Apr 2025
We rang up got all information was straight forward no hassle.got email also a phone call and we asked for paper letter aswell no problem.i recimend this my husband has it aswell
Andrew, on Trustpilot 14 Apr 2025
From Start to Finish, a very smooth process and helpful staff.
Lee, on Trustpilot 14 Apr 2025
Whilst sorting out my funeral plan distinct made the process really easy they talked me threw what I could have and how the whole process was they made me feel comfortable in sorting out something I wanted to do so my loved ones didn't have to.
Tina Kenway, on Google 12 Apr 2025
Thank you Mike and Chris lovely people. They were compassionate, kind and professional in every way wonderful company
Phill Turner, on Google 12 Apr 2025
The whole experience was responsive, informative, reassuring and precise, everything was explained thoroughly I felt at ease and fully confident in our choice 😀 😊
Gary Kight, on Google 12 Apr 2025
Very professional and efficient sales individual (Natalie) made the process of buying two plans very easy.
4.9/5
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4.9/5
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4.8/5
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