Arrange a cremation today_ Distinct Cremations

If you don't know where to start when choosing the right funeral plan, you can find helpful guides, checklists and advice from our experts below.

Funeral Plans Frequently Asked Questions

This FAQ section is based on questions we're often asked by our customers about funeral plans.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 2

Yes - you can take out a funeral plan on behalf of your parents or a partner. For more information, take a look at our guide on setting up a funeral plan for a loved one or talk to a member of our team today on 01543 211997.

There can occasionally be restrictions on scattering ashes in certain locations. If you’ve got a specific location in mind, it’s best to speak to someone associated with that destination before making your decision.

A cremation is a type of funeral where the body of the deceased is burned and turned into ashes rather than buried. Learn more about cremation and see if it is right for you.

You can choose a nominated representative when taking out a funeral plan. This person will put your wishes in motion when the cremation is required. This could be a family member, friend or someone else.

You can also include your plan's information in your will, however, the will is not typically read until after the funeral.

If you’ve lost your plan documents, all you need to do is get back in touch with us and we can arrange for replacements to be sent out to you.

For plans payable over 5 or 10 years we incur additional administration expenses for collecting the monthly instalments and for the purchase and administration of a “whole of life” policy from Scottish Friendly - an authorised and regulated insurance provider. If you die after 12 months of the start of your funeral plan, but before you have paid all your instalments, there is nothing more to pay.

There are lots of things you can do with the ashes. Many people scatter ashes in a place that was special to the deceased, some keep them in an urn as a keepsake and others have recently started to have ashes turned into jewellery or glass.

The Westerleigh Group are the parent company of Distinct Cremations. Together, we are one of the UK’s largest cremation providers. The Westerleigh Group have owned and managed a network of private crematoria within the UK for over 30 years.

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5
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4.9/5
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4.9/5
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M. Burley, on Trustpilot 29 Aug 2025
Very pleased to recommend this company. A difficult subject was made much easier to organise with the help of a very caring lady via a phone call. Within 30 minutes everything was arranged for my husband and I and the funeral plans arrived in the post a few days later. A follow up call a week later was also welcome , just to check all was correct in the plan.
Patricia Mckenna, on Trustpilot 29 Aug 2025
Excellent customer service. A couple of weeks ago I arranged mine and my husband's cremations with Distinct Cremations. It was a very easy process to do. A young lady called Leah, led my through the process with reasssurance, kindness and professionalism. All of my questions were answered fully, everything explained in detail and all of my requests were met. 10 days later I received a phone call to make sure the paper work had arrived, that everything was correct and to check if I had any further questions. Exemplary customer service. I would not hesitate to recommend Distinct Cremations to anyone wanting to plan their funerals at a very reasonable cost.
David John Smith, on Feefo 24 Aug 2025
The service from Distinct was excellent, always polite and caring, and showed great empathy. At a difficult time such as a funeral, I think you need to have people who are compassionate and who can understand how someone else is feeling and be supportive.
Stephen Barber, on Trustpilot 16 Aug 2025
An affordable, no-nonsense funeral plan.
Stephen, on Trustpilot 11 Aug 2025
After researching various companies I recently decided to sign up with Distinct Cremations for a payment plan for myself and am very satisfied with my choice. Communication and information was excellent and the staff I spoke with on more than one occasion were very polite, courteous and professional, answering all my questions. (P.S. Not to be confused with another company of a similar sounding name!)
Catherine Johnson, on Google 5 Aug 2025
Both my parents had plans with Distinct Cremations and both have now died. In both instances the service I received was considerate, prompt and made things as simple as possible. I was talked through the necessary paperwork, which involved the coroner in one instance, and was kept fully informed throughout the entire process up to and after the cremation. A plan with Distinct Cremations took away a lot of admin and decision making and I would recommend them wholeheartedly.
Michael, on Trustpilot 2 Aug 2025
Dealing with distinct cremations was simple and easy. Nathan was very helpful. Took out prepaid plan good price and quick and easy to do.
Ella Rose Ann Clarke, on Feefo 26 Jul 2025
Excellent service, compassionate & flexible a I wanted the cremation at a particular crematorium. Couldn’t fault them.
4.9/5
Feefo logo
4.9/5
Google g icon
4.9/5
Trustpilot logo
Read all our reviews