Arrange a cremation today_ Distinct Cremations

If you don't know where to start when choosing the right funeral plan, you can find helpful guides, checklists and advice from our experts below.

Funeral Plans Frequently Asked Questions

This FAQ section is based on questions we're often asked by our customers about funeral plans.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 2

Yes - you can take out a funeral plan on behalf of your parents or a partner. For more information, take a look at our guide on setting up a funeral plan for a loved one or talk to a member of our team today on 01543 211997.

There can occasionally be restrictions on scattering ashes in certain locations. If you’ve got a specific location in mind, it’s best to speak to someone associated with that destination before making your decision.

A cremation is a type of funeral where the body of the deceased is burned and turned into ashes rather than buried. Learn more about cremation and see if it is right for you.

You can choose a nominated representative when taking out a funeral plan. This person will put your wishes in motion when the cremation is required. This could be a family member, friend or someone else.

You can also include your plan's information in your will, however, the will is not typically read until after the funeral.

If you’ve lost your plan documents, all you need to do is get back in touch with us and we can arrange for replacements to be sent out to you.

For plans payable over 5 or 10 years we incur additional administration expenses for collecting the monthly instalments and for the purchase and administration of a “whole of life” policy from Scottish Friendly - an authorised and regulated insurance provider. If you die after 12 months of the start of your funeral plan, but before you have paid all your instalments, there is nothing more to pay.

There are lots of things you can do with the ashes. Many people scatter ashes in a place that was special to the deceased, some keep them in an urn as a keepsake and others have recently started to have ashes turned into jewellery or glass.

The Westerleigh Group are the parent company of Distinct Cremations. Together, we are one of the UK’s largest cremation providers. The Westerleigh Group have owned and managed a network of private crematoria within the UK for over 30 years.

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5
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4.9/5
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4.9/5
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Beverley Millington, on Google 3 Oct 2025
I have recently bought Cremation Plans from Distinct and can thoroughly and completely recommend the company to anyone considering purchasing a plan. From receiving my information pack to receiving my plan certificates I was given all the information I needed by fully knowledgeable & friendly staff. Nothing was too much trouble and all my questions were answered. With our plans now in place, we can forget about that which will inevitably happen at some point in the future & just get on with the joy of living. Thank you so much Distinct.
Linda Arthur, on Google 24 Sep 2025
My partner Andy had paid for a unattended funeral plan. When Andy passed I contacted the company to start the proceedings. The service was absolutely amazing and I couldn't fault it. Maxine phoned me and made everything easy at a difficult time. I would highly recommend booking with Distinct Cremations. I am now considering booking mine.
Anonymous, on Trustpilot 24 Sep 2025
Very easy and reassuring process. The staff were very helpful and answered all my questions immediately. All the documents arrived by email and are all self explanatory. Took the discounted 12 month pay off plan. Arranging a cremation plan for the future and for the peace of mind for my wife and I. I feel we are in very professional hands
Tracy Jordan, on Google 18 Sep 2025
Explains well and was given a full knowledge of how it works
Anonymous, on Trustpilot 18 Sep 2025
Maxine was kind and empathetic as well as knowledgeable. She made the whole process easy and calm.
Anonymous, on Feefo 16 Sep 2025
We were treated with respect and consideration though the darkest of times. I honestly could not recommend Distinct Cremations any more highly. A truly respectful and dedicated team.
Anonymous, on Feefo 15 Sep 2025
The service was very personal and thoughtful and the telephone conversations are on a first name basis if this is what you prefer.
Steven Clark, on Google 13 Sep 2025
Maxine, who is the contact I’ve dealt with throughout your services, was excellent. She was so understanding and kind on the phone. The experience couldn’t have been any better. Would recommend Distinct Cremations to anybody. more than happy with the service received. Thank you so much.
4.9/5
Feefo logo
4.9/5
Google g icon
4.9/5
Trustpilot logo
Read all our reviews