Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.
Throughout the difficult process of coming to terms with the passing of my Mum, Distinct has been there for me from the beginning to the end of the process showing compassion and empathy. I cannot fault the level of care and assistance that they provided at all times and kept in contact regularly always with a kind word. I would highly recommend Distinct to anyone.
very helpful polite and explained everything well.
Distinct Cremations were absolutely wonderful, when my loved one passed. My loved one was treated with the utmost dignity and respect. From start to finish they communicated with me on the whole process, whilst also checking the family were OK. Sarah Miller and the rest of the team were so kind right to the end, and after my loved ones ashes were returned to us by Sophie, who showed us so much kindness, at a very sad time. Thank you all for everything you helped me and my family with.
An affordable, no-nonsense funeral plan.
After researching various companies I recently decided to sign up with Distinct Cremations for a payment plan for myself and am very satisfied with my choice. Communication and information was excellent and the staff I spoke with on more than one occasion were very polite, courteous and professional, answering all my questions. (P.S. Not to be confused with another company of a similar sounding name!)
Both my parents had plans with Distinct Cremations and both have now died. In both instances the service I received was considerate, prompt and made things as simple as possible. I was talked through the necessary paperwork, which involved the coroner in one instance, and was kept fully informed throughout the entire process up to and after the cremation. A plan with Distinct Cremations took away a lot of admin and decision making and I would recommend them wholeheartedly.