Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.
Was a fantastic service and would definitely recommend to others. They keep you upto date with every process which was very much appreciated.
Everyone i spoke to we're lovely and explained everything i needed to know simply. Well pleased with the service i've recieved.
From the start of the process to the end I was kept informed and was updated regularly upto and as the cremation took place. I would like to thank the staff (Maxine in particular) for their help and support during this difficult time
I saw the TV ad, gave them a ring, and had a nice conversation with “Sharon.” She explained every aspect of the process while answering all my questions - without pressing for commitment. The next day, having researched a few other companies, I opted for Distinct. It wasn’t a difficult decision. Besides, if it’s good enough for Sue Cook, it’ll do for me.
I was a little nervous talking to someone about my own funeral plans, but was pleasantly surprised at how I was put at ease and there would always be someone at the end of the phone should I need further information.
Thank you for caring and professional service. Very respectful and attentive to detail. Would recommend to anyone.