Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.
Compassionate & professional from the beginning to the end. Maxine explained the process . Nothing was too much trouble for Maxine & it felt good knowing any questions we may had down the line that we had a contact to help throughout this sad process. I had approached another company first & was appalled by their lack of empathy & professionalism. So pleased I went with Maxine & distinct cremations. I know my nan was treated with care, love & compassion.
They were very polite and considerate while walking me through the options I had, the information I needed to provide and what was going to happen.
Everything went smoothly and communications were good. They were also very good value for money.
Thanks to Joy and the team at Distinct Cremations.
Absolutely professional from the first phone phone call till my parents ashes being brought to me ,didn't really know how things would happen ,but we were kept in touch every step of the way ,it made things so much easier in difficult times ,I lost both my parents a day apart and they made sure they were in the chapel together cremated one after each other ,I really can't praise this company enough they were so dignified in everything they did I've no hesitation in recommending this company to anybody,especially Maxine she couldn't do enough so thankyou all.
Very helpful at explaining everything and answered whatever question I had very professionally. Showed a lot of understanding about my concerns
Bought direct cremations for both myself and my husband. Website was really easy to navigate and our paperwork arrived very promptly. The follow up call was very professional but I felt that the caller was interested in us and our needs rather than just going through the motions. Overall a very good experience.