Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.
Excellent service, very professional and understanding. Explained everything and advised on the best options for my family. Would recommend. We chose a basic cremation as my husband wasnt religious and it was very respectful.
The team at Distinct Cremations were incredible during such a difficult time for me. Grace looked after me through the whole process with expert knowledge, guidance and comforting support. She provided me with a celebrant who helped me with organising the service and he too looked after me with such kindness and compassion, giving me the confidence to help arrange a service that gave my husband a dignified send off full of warmth and love. I can't praise Distinct Cremations enough. And even after the funeral, Grace is still ringing me to make sure I'm ok
All I asked for was done and completed by Nathan I have received all the necessary documents.
The service we received from the beginning of this journey for our family, to receiving our dad's ashes was nothing but exemplary. Dad wanted a direct cremation with no fuss, just a celebration of life with his fanily. I couldn't recommend them enough.
Excellent customer service. A couple of weeks ago I arranged mine and my husband's cremations with Distinct Cremations. It was a very easy process to do. A young lady called Leah, led my through the process with reasssurance, kindness and professionalism. All of my questions were answered fully, everything explained in detail and all of my requests were met. 10 days later I received a phone call to make sure the paper work had arrived, that everything was correct and to check if I had any further questions. Exemplary customer service. I would not hesitate to recommend Distinct Cremations to anyone wanting to plan their funerals at a very reasonable cost.