Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.
Straight forward.
We received incredibly helpful support from Tracey when we did our Cremation plans. Tracey guided us through the whole process, and made it a positive customer experience. Thinking ahead about future plans isn't always easy, but we were put at ease by the friendly and helpful service we received. A relief to get our plans arranged. Would absolutely recommend Direct Cremation. A big "Thank You" to Tracey for the excellent customer care she gave us.
I would like to take this opportunity to thank everyone at distinct cremations for a very professional and well organised experience through a very difficult time I would also like to thank grace on customer service who was excellent and help me organise from start and up to the funeral
I spoke to Tracey, she was so polite and helpful. I took out 2 policies. She just asked questions, i had no writing to do. So easy. I was never forced into purchasing a policy in any way. I would totally recommend Distinct Cremations. Thank you Tracey.
Brilliant service. Everything explained to the last detail. It's nice knowing that after we are gone our family has nothing to worry about. Everything will be taken care of.
Thank you to everyone at distinct cremations who handled my late mothers cremation from our initial phone call which was answered by Jade you were respectful and understanding you kept us informed at every step and also Alice for keeping us informed even when we were usable to take calls due to holiday and then Paul who delivered mom's ashes back to my sister you were so respectful once again thank you to everyone involved you did mom proud Steve Gethen