Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers who followed their instinct with Distinct, as managed by the independent third party customer review websites Feefo, TrustPilot and Google.
Fast friendly service
To be able to arrange a no fuss, low cost cremation online was important to me and having all information provided online, I was able to do so with Distinct Cremations with confidence.
Follow up confirmation documents were quickly received along with a friendly phone call asking if I was content or had any questions.
I decided that my children deserved the courtesy of having my cremation already paid for and arranged, and to ease their burden at a difficult time.
I also feel strongly that they deserve whatever financial resources I left, should be spent on them in a celebration of my life rather than be paid to an Undertaker for an elaborate send off, which benefits neither myself or my children.
The only reason I gave a 4 star was because the Web site had no drop down option for the title Ms, and that I couldn't state to whom I wanted my ashes returned to. However, a quick phone call resolved this with ease.
Simple straightforward literature ensuring I was able to make a decision and have peace of mind on the funeral plan that I wanted.
Setting up a plan was very simple, people were very helpful & caring. It has given me peace of mind, that my children will not have to arrange anything at a very distressing time
I found the process of Distinct Cremations easy to read and apply for
Maxine made the process more bearable. She was professional and empathetic throughout. Nothing was too much trouble.