Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.
I was nervous about an unattanded cremation but there was no need. From the time my husband passed away to after the delivery of his ashes to me in time for Christmas everything was handled with so much kindness and compassion and quiet efficiency. I was reticent about not seeing him laid out but I had valuable and more meaningful time with him at home before he was collected. The Funeral Directors who collected him were amazing, affording my husband the care and dignity he deserved, and making sure they knew what I wanted for him. They even asked if I would like to walk in front of the vehicle with one of them which was a lovely touch. I have my own unattended cemation plan and now I have experienced this I feel reassured that when the time comes my family will be looked after. Thank you Distinct Cremations.
They’re absolutely amazing so helpful and supportive all the way along, I recently lost my dad and he chose this sort of cremation. Nothing is too much trouble for them. My dad was cremated in Essex and they brought his ashes all the way to Wales. Maxine, the lady who was supporting me was just one in 1 million always there to listen always there to help. A big thank you to all of you, Tracy.**
The service provided was a truly personal and caring one. Very professional and knowledgeable. Care was taken throughout the journey I was impressed with the service. Thank you.
Amazing service from start to finish , they made me feel like my dad was being cared for from the moment I rang them so respectful and helpful I spoke to a lady called Maxine who was amazing and a young lady called Libby delivered my dads ashes she was amazing so respectful and kind ,everyone was amazing I would highly recommend this service to anyone
I found Distinct Cremations very helpful to me during my recent bereavement. Nothing was too much to ask, and the ashes were delivered to me as per my request. My grateful thanks to their staff, especially Maxine for your personal care shown to my partner Lorraine.
The whole experience with Distinct Cremations was excellent did everything we needed, and Maxine helped us in a very professional way and looked after our every need, she was a pleasure to deal with 10/10