Direct Cremation Reviews - Distinct Cremations

Great service from start to finish. Very caring staff I couldn’t have asked for more during this extremely difficult time.

The person I spoke to was kind and considerate, she answered my questions clearly and appropriately, the follow-up phone calls were also conducted with care, friendliness and understanding, I am so pleased I chose this service.

Excellent service very respects caring staff from start to finish. Thank you.

I was not sure what to expect from a 'direct cremation' service initially but I am pleased to report that the team at Distinct Cremations could not have been more kind, supportive and respectful. We lost my stepfather and my mother in close succession, both of whom had the same funeral plans with Distinct Cremations and so this review comes from having dealt with different members of the team at different times over the past few months.

In all my dealings with Kerry and Sarah nothing was too much trouble, no question felt too silly and the exact procedures were explained clearly and kindly. It was different not having a funeral, but I felt as included as it was possible to be in the circumstances. Also, despite us not being there, we still felt this was a very personal service. I have been to a number of attended cremations where it is obvious that there is a tight timescale, things feel rushed and mourners are queueing up for the next funeral before the last one has left. In this situation we could light a candle and listen to the same piece of music, in our own time, remembering our loved ones in our own way. Thank you to Sarah, Kerry and all the team for your kindness.

Arranging a cremation for oneself is not the easiest of tasks and Tracy was most patient and understanding in her dealings with me. Even though I was pretty certain which plan I wanted Tracy took the trouble to go through the details of the other options as well. I never felt under any pressure to make a decision. In fact, Tracy suggested I mull it over for a few days. I chose the Direct Cremation. This is the kind of end I had wanted for some time and the plan that Distinct Cremations is ideal for me. And, Tracy has arranged that my cremation will be at Westerleigh. This is a crematorium that I am familiar with and it is a comfort to me to know where I will end. I cannot recommend the product or the service more highly

Felt very reassured and cared for by everyone we spoke to when using this service recently. Especially Kerry who was just so understanding and respectful. Thank you for helping us through a tough time with kindness and compassion