direct cremation reviews

We offer the highest levels of funeral support but don't take our word for it. Read our direct cremation reviews to find out why we're one of the most trusted direct cremation companies in the UK.

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Direct cremation reviews

Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.

Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.

Christopher John Gardner, on Feefo 26 Aug 2025

From the day that Dad passed away and we contacted Distinct Cremations I cannot fault their service at a very difficult time. From the first phone call everything has been so professional and sensitively dealt with thanks to the wonderful Kerry Ludlow who has guided us through every step of the way right up to a beautiful send off at the crematorium on Friday. I cannot praise them enough, thank you so much Distinct Cremations, and for a no frills, affordable funeral you are simply the best.

Patricia Mckenna, on Trustpilot 29 Aug 2025

Excellent customer service. A couple of weeks ago I arranged mine and my husband's cremations with Distinct Cremations. It was a very easy process to do. A young lady called Leah, led my through the process with reasssurance, kindness and professionalism. All of my questions were answered fully, everything explained in detail and all of my requests were met. 10 days later I received a phone call to make sure the paper work had arrived, that everything was correct and to check if I had any further questions. Exemplary customer service. I would not hesitate to recommend Distinct Cremations to anyone wanting to plan their funerals at a very reasonable cost.

M. Burley, on Trustpilot 29 Aug 2025

Very pleased to recommend this company. A difficult subject was made much easier to organise with the help of a very caring lady via a phone call. Within 30 minutes everything was arranged for my husband and I and the funeral plans arrived in the post a few days later. A follow up call a week later was also welcome , just to check all was correct in the plan.

Christopher John Gardner, on Feefo 27 Aug 2025

Dad's perfect funeral Extremely helpful and professional through the whole process.

R Foster, on Google 25 Aug 2025

Thankyou so much Maxine for all your help and understanding when I spoke to you about our son's death it made it more easier for us all I can say now is God bless you Maxine

David John Smith, on Feefo 24 Aug 2025

The service from Distinct was excellent, always polite and caring, and showed great empathy. At a difficult time such as a funeral, I think you need to have people who are compassionate and who can understand how someone else is feeling and be supportive.