Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers who followed their instinct with Distinct, as managed by the independent third party customer review websites Feefo, TrustPilot and Google.
The staff at Distinct Cremations were more than helpful. They were kind, thoughtful and sympathetic, the person with whom I dealt most being particularly so. I recommend this service one hundred percent.
I wouldn't trust any other company to look after the cremation arrangements for my nearest and dearest. They have professionally and expertly dealt with both my parents' cremation in the past year and I couldn't be more content with the amazing level of service and care we/ they received.
I cannot express enough how comforting and professional the team at Distinct Cremation was during such a difficult time. From the first phone call, they showed incredible care and sensitivity, guiding us through the process with compassion. Every detail was handled with respect and dignity, which brought immense peace of mind to our family.
The staff made sure that all of our wishes were honored, and they provided clear explanations for every step involved. Their level of personal attention and care during such an emotional time meant the world to us. I highly recommend Distinct Cremation for anyone looking for a compassionate, professional service during a time of loss.
Plan offered just what we wanted at an affordable price. Helpful telephone contact which was followed up with a further helpful call once we signed up to ensure we were satisfied
Easy to arrange funeral plan on line and follow up call was much appreciated
Dad died on 13/8. I called Distinct Cremations around lunchtime and spoke with a nice lady called Leah. Dad was picked up later that day. The next day, Alice called me to introduce herself as being my single point of contact for the rest of the process. She was really excellent and over the next few days and weeks led me through the various pieces of documentation that needed to be filed and kept me fully aware of progress towards the cremation.
I had opted for a return of Dad's ashes after the cremation: this was carried out in dignified manner by another member of their team.
I was very happy with the service provided by Distinct Cremations at this sad time.