direct cremation reviews

We offer the highest levels of funeral support but don't take our word for it. Read our direct cremation reviews to find out why we're one of the most trusted direct cremation companies in the UK.

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Direct cremation reviews

Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.

Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.

Anonymous, on Feefo 15 Sep 2025

I cannot thank you enough for the care you took of my dad and the consideration you gave to our family.

My dad passed suddenly and you helped us through the most difficult of times liaising with the various different agencies. We are so incredibly grateful.

Dad was given dignity and we were treated with respect and compassion. Thank you so much.

Anonymous, on Feefo 14 Sep 2025

Excellent service, very professional and understanding. Explained everything and advised on the best options for my family. Would recommend. We chose a basic cremation as my husband wasnt religious and it was very respectful.

Anonymous, on Feefo 16 Sep 2025

We were treated with respect and consideration though the darkest of times. I honestly could not recommend Distinct Cremations any more highly. A truly respectful and dedicated team.

Anonymous, on Feefo 15 Sep 2025

The service was very personal and thoughtful and the telephone conversations are on a first name basis if this is what you prefer.

Steven Clark, on Google 13 Sep 2025

Maxine, who is the contact I’ve dealt with throughout your services, was excellent. She was so understanding and kind on the phone. The experience couldn’t have been any better. Would recommend Distinct Cremations to anybody. more than happy with the service received. Thank you so much.

Sandra Borg, on Trustpilot 10 Sep 2025

A couple of weeks ago I arranged mine and my husband' s cremations with Distinct Cremations. Spoke to Tracey who explained everything fully and took me through the procedure of our cremation plans. All of my questions were answered in detail in a professional and kind manner. I did have further questions after taking out our direct cremation plans and spoke to different staff at Distinct Cremation and all were very kind and caring and put my concerns at ease. I did receive a follow up courtesy call to make sure paper work had arrived and everything was to our satisfaction. Excellent customer service.