Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.
From the time my partner passed away till after the cremation I was kept up to date with everything that was going on. Everyone was very helpful and thanks once again.
A caring respectful company, From the minute I telephoned I felt comfortable, cared for and confident in the person (Sarah) taking the call. There was no pressure but the plan was explained clearly and any questions I had answered in a way that assured me that Direct Cremations was the answer to my needs
From the first phone call we made enquiring about your service, to the last call after I had received the ashes we found dignity, patience, courtesy and straightforward helpfulness. You were always upfront and totally reliable. I do thank you very much for your care and consideration which has made this difficult time so much easier.
What lovely people who help u all the way though it and even afterwards always willing to help and support u cant say anything wrong about the service give to me just thank u
Had Sarah support me from Distinct Cremation help me all through the process. She made a very difficult and challenging time much easier. Throughout the process Sarah talked and walked me through all the options taking a gentle and considered approach at all times, checking in and updating me regularly. The support is very empathetic and compassionate. They handle some of the most emotionally difficult aspects for you making the process so much simpler and manageable. Thank you Sarah and Distinct Cremation.
Distinct Cremations was my Dad's choice of funeral as he wanted a simple, no fuss cremation. Once I’d contacted DS about my Dad's passing they were so very caring, professional and kind. Alice kept me posted and updated on the whole process. Losing my Dad has been hard but DS made the final chapter a nice experience. Big thank you to Alice and the team.