direct cremation reviews

We offer the highest levels of funeral support but don't take our word for it. Read our direct cremation reviews to find out why we're one of the most trusted direct cremation companies in the UK.

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Direct cremation reviews

Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.

Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.

Anonymous, on Feefo 1 Dec 2025

Absolutely amazing from start to finish at the most difficult time for our family. Maxine is an absolute credit to the company and nothing was too much trouble.

Anonymous, on Feefo 23 Nov 2025

Great service from start to finish. Very caring staff I couldn’t have asked for more during this extremely difficult time.

Cherrill Ellis, on Google 26 Nov 2025

The person I spoke to was kind and considerate, she answered my questions clearly and appropriately, the follow-up phone calls were also conducted with care, friendliness and understanding, I am so pleased I chose this service.

Rebecca Pearson, on Google 26 Nov 2025

I bought plans for myself and my husband three years ago. The company was very professional, helpful and efficient in setting these up. Sadly, my husband died in October. Distinct Cremations have been wonderful. I have dealt with the same person, Kerry, throughout and she has been so kind and caring. She informed me of all the legal processes and then ensured I got exactly the funeral I wanted for my husband. She has been so thoughtful, considerate and professional. I was nervous initially going down the route of a direct cremation as my other relatives have had more traditional funerals. But I needn’t have worried. As soon as I spoke to Kerry I felt reassured. This was perfect for our requirements and just my son and I are going to scatter his ashes later in a small private celebration of his life. I highly recommend Distinct if you are looking for a direct, no fuss, cremation. I believe they’re the best in the business.

Sara, on Trustpilot 26 Nov 2025

The people were extremely caring and respectful throughout the whole process of arranging mum’s funeral. They were always available to listen during the hardest moments and give support and encouragement. They are extremely professional and I would recommend them to anyone who needs to arrange a funeral.

Margaret Moon, on Trustpilot 24 Nov 2025

I bought my package over the phone. Everything was explained to me in simple terms that everyone can understand by Ian. I also received a follow up call when my package had been delivered to make sure everything was OK.