Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.
Maxine was kind and empathetic as well as knowledgeable. She made the whole process easy and calm.
Explains well and was given a full knowledge of how it works
We were treated with respect and consideration though the darkest of times. I honestly could not recommend Distinct Cremations any more highly. A truly respectful and dedicated team.
The service was very personal and thoughtful and the telephone conversations are on a first name basis if this is what you prefer.
Maxine, who is the contact I’ve dealt with throughout your services, was excellent. She was so understanding and kind on the phone. The experience couldn’t have been any better. Would recommend Distinct Cremations to anybody. more than happy with the service received. Thank you so much.
A couple of weeks ago I arranged mine and my husband' s cremations with Distinct Cremations. Spoke to Tracey who explained everything fully and took me through the procedure of our cremation plans. All of my questions were answered in detail in a professional and kind manner. I did have further questions after taking out our direct cremation plans and spoke to different staff at Distinct Cremation and all were very kind and caring and put my concerns at ease. I did receive a follow up courtesy call to make sure paper work had arrived and everything was to our satisfaction. Excellent customer service.