Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.
I can't recommend this company highly enough. My wife died suddenly, leaving me floundering. I found Distinct Cremations online after phoning a more prominent alternative, who never returned my call or email! Right from the word go, Distinct were helpful, caring and efficient. Everything was taken care of exactly as my family and I requested, with no problems at all. Even after my wife's ashes had been returned to me, I got a courtesy call from Distinct with assurances that, should I need it, they were still there for me. As I said, I can't recommend them highly enough & I'm about to organise my own funeral with them.
Very helpful and understanding. Great explanation of services offered. Followed up to ensure we were happy with our plans.
Distinct Cremation have been thoroughly professional and respectful throughout our experience with them. At a time when you are experiencing great loss and need as much support as possible they are there with you every step of the way, without the intrusive element that you get with funeral directors. They got every part of our service just right. I would highly recommend this company and will be forever grateful for how they looked after my beloved Mum.
Using Distinct Cremations for my Husband's service was the best thing we could have done. We were given their undivided attention, including a visit to discuss the service itself. The environment was lovely calm and relaxed and the service was beautiful. My husband would have been proud, as everything was spot on. Thank you particularly to Maxine, and Fiona the Celebrant.
I have recently suffered a bereavement (my wife) and throughout the whole process of cremation Distinct Cremations were at hand to guide me through the details at what was an emotionally fraught time. They were caring and considering of my feelings at all times ensuring the whole process ran as smoothly as possible. I cannot recommend them too highly.
Outstanding, compassionate service provided by Maxine and her colleagues. They sorted out all the arrangements and kept us fully informed with great sensitivity and efficiency. We felt supported by them at a very difficult time.