direct cremation reviews

We offer the highest levels of funeral support but don't take our word for it. Read our direct cremation reviews to find out why we're one of the most trusted direct cremation companies in the UK.

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Direct cremation reviews

Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.

Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.

Claire Church, on Feefo 5 Sep 2025

The team at Distinct Cremations were incredible during such a difficult time for me. Grace looked after me through the whole process with expert knowledge, guidance and comforting support. She provided me with a celebrant who helped me with organising the service and he too looked after me with such kindness and compassion, giving me the confidence to help arrange a service that gave my husband a dignified send off full of warmth and love. I can't praise Distinct Cremations enough. And even after the funeral, Grace is still ringing me to make sure I'm ok

Steven Clark, on Google 13 Sep 2025

Maxine, who is the contact I’ve dealt with throughout your services, was excellent. She was so understanding and kind on the phone. The experience couldn’t have been any better. Would recommend Distinct Cremations to anybody. more than happy with the service received. Thank you so much.

Sandra Borg, on Trustpilot 10 Sep 2025

A couple of weeks ago I arranged mine and my husband' s cremations with Distinct Cremations. Spoke to Tracey who explained everything fully and took me through the procedure of our cremation plans. All of my questions were answered in detail in a professional and kind manner. I did have further questions after taking out our direct cremation plans and spoke to different staff at Distinct Cremation and all were very kind and caring and put my concerns at ease. I did receive a follow up courtesy call to make sure paper work had arrived and everything was to our satisfaction. Excellent customer service.

Claire Church, on Feefo 6 Sep 2025

Excellent. Reassuring, sensitive and warm.

D Wilson, on Trustpilot 5 Sep 2025

Distinct Cremations made the whole process extremely easy for us. Sarah Miller did a great job keeping us informed at all times and answering any questions we had. In doing so she removed much of the stress normally associated with such events.

Sandra Jefferson, on Trustpilot 4 Sep 2025

Made the planning of my husbands funeral as easy as it could be. My customer contact person was Nathan and from start to finish he was very professional and empathetic. He listened and made sure everything went to plan I couldn't have asked for more. I highly recommend this company.