direct cremation reviews

We offer the highest levels of funeral support but don't take our word for it. Read our direct cremation reviews to find out why we're one of the most trusted direct cremation companies in the UK.

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Direct cremation reviews

Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.

Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.

Lisa Milne Henderson, on Feefo 7 Dec 2025

Both my parents died within the last 2 years, and I used Direct Cremations' services for each, helped with utmost kindness by Maxine. Communication throughout was excellent and sensitive, I thought price was reasonable, and the delivery of the ashes was carried out with dignity. I found the virtual memorial service we were able to take up for my mother extremely moving, and only wish it had been able to be offered when my father passed, but it is a lovely addition to the range of services offered. I'm very glad I happened upon Distinct Cremations.

Karl, on Google 10 Dec 2025

The service we received was extremely professional and from the initial phone call, all our interactions with staff made us feel at ease at a difficult time. We were extremely impressed and confident that all necessary steps were taken with dignity and compassion. Thank you.

Kevin Davies, on Google 10 Dec 2025

Distinct Cremations was my Dad's choice of funeral as he wanted a simple, no fuss cremation. Once I’d contacted DS about my Dad's passing they were so very caring, professional and kind. Alice kept me posted and updated on the whole process. Losing my Dad has been hard but DS made the final chapter a nice experience. Big thank you to Alice and the team.

Blaine, on Trustpilot 8 Dec 2025

I would like to say that Distinct cremations really done a great and easy service in dealing with the death of my loved one. They made a very sad and difficult time somewhat easier if that is the right way to explain it. From the start they were 100% when I wanted them in the handling with my mams passing. I personally want to thank Sarah miller for everything she does in detail with dealing with the loss of a loved one. I know it’s a persons job to deal with the bereaved family but Sarah was so kindhearted and supportive in every way. Thank you so much for Sarah for being there for me. Everything went to plan with the crematorium and after with the return of my mams ashes. I would like to once again thank you all at Distinct cremations for the support and smooth handling with a very difficult time. Thanks Blaine

Anonymous, on Feefo 6 Dec 2025

It was superb

Jason Clewlow, on Google 6 Dec 2025

We sadly lost mum and dad within a couple of weeks of each other, the family didn’t have a clue what to do about organising a funeral, I spoke to Maxine who was just amazing from minute one, right through to our last phone call to tell me when mum and dads ashes would be returned to us, Chris was the celebrant for the joint cremation and the service was outstanding, sad at times but also fun parts to as we celebrated mum and dad’s lives, I can’t recommend Distinct Cremations enough, they are friendly, helpful and provide an amazing service at the most difficult of times for people.