Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.
Both my parents died within the last 2 years, and I used Direct Cremations' services for each, helped with utmost kindness by Maxine. Communication throughout was excellent and sensitive, I thought price was reasonable, and the delivery of the ashes was carried out with dignity. I found the virtual memorial service we were able to take up for my mother extremely moving, and only wish it had been able to be offered when my father passed, but it is a lovely addition to the range of services offered. I'm very glad I happened upon Distinct Cremations.
Distinct Cremations was my Dad's choice of funeral as he wanted a simple, no fuss cremation. Once I’d contacted DS about my Dad's passing they were so very caring, professional and kind. Alice kept me posted and updated on the whole process. Losing my Dad has been hard but DS made the final chapter a nice experience. Big thank you to Alice and the team.
The service we received was extremely professional and from the initial phone call, all our interactions with staff made us feel at ease at a difficult time. We were extremely impressed and confident that all necessary steps were taken with dignity and compassion. Thank you.
What lovely people who help u all the way though it and even afterwards always willing to help and support u cant say anything wrong about the service give to me just thank u
Had Sarah support me from Distinct Cremation help me all through the process. She made a very difficult and challenging time much easier. Throughout the process Sarah talked and walked me through all the options taking a gentle and considered approach at all times, checking in and updating me regularly. The support is very empathetic and compassionate. They handle some of the most emotionally difficult aspects for you making the process so much simpler and manageable. Thank you Sarah and Distinct Cremation.
I would like to say that Distinct cremations really done a great and easy service in dealing with the death of my loved one. They made a very sad and difficult time somewhat easier if that is the right way to explain it. From the start they were 100% when I wanted them in the handling with my mams passing. I personally want to thank Sarah miller for everything she does in detail with dealing with the loss of a loved one. I know it’s a persons job to deal with the bereaved family but Sarah was so kindhearted and supportive in every way. Thank you so much for Sarah for being there for me. Everything went to plan with the crematorium and after with the return of my mams ashes. I would like to once again thank you all at Distinct cremations for the support and smooth handling with a very difficult time. Thanks Blaine