direct cremation reviews

We offer the highest levels of funeral support but don't take our word for it. Read our direct cremation reviews to find out why we're one of the most trusted direct cremation companies in the UK.

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Direct cremation reviews

Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.

Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.

Anonymous, on Feefo 10 Mar 2025

Bought a policy online which was quick and simple to do and then received a courtesy call from Distinct Cremations to make sure that I was happy with my purchase. Very professional.

Debbie Burchell, on Feefo 8 Mar 2025

I had no idea where to go when my mum passed away. We had discussed that she wanted to be cremated, but that was it. My partner saw Distinct Cremations on our local Crematorium website, as they work with them. I didn't want loads of fuss, or to go into an office. Just a lovely personal service.

Distinct Cremations went above and beyond in every area. I picked my options on the website, nice and simple, to get an idea of my quote. Then had a lovely discussion on the phone with Dan. We talked about all the options I wanted and he was so thougthful, sincere and genuinely supportive, I was really nicely surprised. It was really simple to put the order through and to pay for. Since then I have had a singluar, regular contact called Grace who looked after me every step of the way. The professionalism and compassion of the staff at Distinct Cremations is second to none. I was informed at every step with what was going to happen. They regularly checked in with me, to make sure I was doing ok. The service and celebrant Carol Porter was incredible. Everything happened exactly as planned. I couldn't have wanted anything better. The ashes were delivered to me at home, I had the standard box for them to be delivered in. The gentleman who delivered them was really kind and compassionate also. They came in a really nice blue box.

Thank you for making one of the worst times of my life as easy as it could have been. I would highly recommend Distinct Cremations to everyone. I would definitely use them again myself.

Craig Maltby, on Google 13 Mar 2025

Maxine was an absolute diamond. From 1st phone call to the last,She talked me through every desision with upmost professionalism. I would recommend 100%. Totally made something that should be so hard really easy.

Suzanne, on Trustpilot 12 Mar 2025

Quick easy informative and friendly staff

Colin Clarke, on Google 10 Mar 2025

just want to say that distinct cremations have been nothing but five star all the way, looking after my father, and a special thank you to Kerry who has been so professional and helpful throughout. thank you Kerry very much

Christine Humpherson, on Google 7 Mar 2025

My family and I were so glad that we chose Distinct Cremations. They guided us through the whole process and we were able to talk to the same person with any queries. A very empathetic service and just what we wanted. Thank you Yasmin.