Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.
From my first interaction requesting a guide to my conversation with Sophie, I cannot fault the service I've received. All my questions have been answered in a way that I can understand what I am being offered and what I have asked for. All processes and procedures have been explained and I have been given ample time to research other possible companies and I haven't felt pressurised or been given the 'hard sale'. On the service i have received so far I would highly recommend them to family and friends
I was very pleased with the service I received. My purchase was made over a few short phone calls, including checking that I have understood everything, and if I wish to include anything further. I found the lady was friendly, helpful and charming. I am very pleased with my choice.
Sharon took my call and was so helpful. She explained everything clearly and the process was efficient and Sharon was very friendly and patient with me.
I heard of you through a close friend and from the first phone call i felt at ease and the lady I spoke to run me through the funeral plan thoroughly and made it all really easy to follow.So it is the best cremation plan for me
They were not pushy and gave me time to make my decision of what I wanted to do
Tracy was very helpful and explained everything for us. We had a couple of small issues which were sorted out I would recommend Distinct Cremations. I did look at other companies, but am glad that I chose Distinct.