Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.
Very helpful with difficult decisions. No pressure sales as with other funeral services I approached. Also very good price in comparison with others.
When I lost my beautiful daughter Charlotte , I was devastated . I felt lost and very lonely . Sarah at Distinct cremations was kind and she really cared .Nothing was too much trouble she and her staff were wonderful . I would highly recommend them to anyone ,and everyone who cares about their loved one .
Great experience. Really lovely team and very compassionate. Would recommend their service to anyone
I engaged with distinct cremations due to an unexpected death of a close family member. With no plan to follow and a feeling of shock, i was lucky to have my first enquiry answered by Maxine. Fully empathetic whilst engaging, Maxine took me through the options with no hard sale or pressure to make a decision. Upon making the decision on the type of service, a celebrant was put in touch with me. Maxine helped me with the order of service images giving valid feedback to ensure I was happy with the final product. Jade the selected celebrant did a fantastic job of delivering my eulogy with compassion and kindness. Outside of anyone's control was the poor sound system of the crematorium; but this is not a reflection on Distinct Cremations. The service went according to plan; even the weather was kind. I would highly recommend this company to help you with what is probably one of the hardest events you ever need to plan. And to Maxine who took me through the whole process, i thank you from the bottom of my heart.
Not what I wanted, but what my father wanted, I cannot fault the care and respect given. Grace has been so lovely and patient with me crying down the phone. Kept up to date, given time to make decisions, not once have i felt pressured .Thankyou
I was very pleased with the service I received. My purchase was made over a few short phone calls, including checking that I have understood everything, and if I wish to include anything further. I found the lady was friendly, helpful and charming. I am very pleased with my choice.