Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.
The team were incredible in guiding us through the difficulties, from the very first moment of contact, they were empathetic, understanding and patient, till the last contact ensuring we had the future support we might need. I can't recommend these guys highly enough. If you are looking for an end of life arrangement of least stress to your loved ones, then i'd always suggest Distinct Cremations. Thank you again Kerry for all your help and assistance.
I used Distinct last year for my father's cremation. They made it all so simple with a friendly caring attitude that when my mother died this year I immediately chose them again. I wasn't dissapointed, great service as always.
Could not fault the team at Distinct, particularly Sarah. We have been more than supported through our recent family bereavement, we’ve been cushioned, virtually hugged and respected. From the initial conversation to the final one, what comes through is that these are kind, authentic people who really care about what they do. Sarah took time to get to know us, but not in a way that could have felt intrusive at such a vulnerable time - actually it was the opposite. I really appreciated this, as it meant every conversation we had she remembered what I’d said previously and was on top of everything we needed. THANK YOU. I would recommend anyone getting a plan with Distinct, the fact that they will take such good care of your left behind loved ones should be reason enough to start the conversation now.
The team at Distinct Cremations are a real credit to their industry. They are empathetic, they listen, and the patience and understanding they demonstrate when helping the bereaved is incredibly touching. Knowing that there was someone knowledgeable and willing to provide a guiding hand has been indispensable during my families time of grief. Thank you.
Wanting just a simple, no fuss funeral for my Mum, I shopped around a few cremation only funerals and found Distinct Cremations because of their good reviews. They didn’t disappoint! My first point of contact was Leah, who guided me through the process and answered all my questions thoroughly. I was then assigned a Funeral Director, Maxine, who was brilliant. She was very professional but also caring and kept me informed up until Mum’s cremation and a few days afterwards too. I would definitely recommend Distinct Cremations if you want a simple no fuss funeral. You can have a service should you choose to (I didn’t) and have your loved ones ashes returned to you or scattered at the crematorium. Very pleased with their professionalism and care. Thank you x
I was delighted with the service that my family received from Distinct Cremations. They were at all times sympathetic, patient and professional in the way they assisted our family after our beloved father Ben passed away. Kerry Ludlow in particular could not have been more helpful and kind and I will always be grateful to her for how she helped us. Everything was done efficiently and just as indicated, so we could rely on their help. Thank you so very much to everyone at Distinct Cremations!