We offer the highest levels of funeral support but don't take our word for it. Read our direct cremation reviews to find out why we're one of the most trusted direct cremation companies in the UK.
Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.
Recently took out 2 funeral plans for myself and my wife. After doing research with a number of different companies we decided on Distinct Cremation. We feel we made the right choice after speaking to Tracey. She was very professional kind and patient. She explained everything to us and answered all our questions. Follow up phone call from Tracey today to check we had received all the paperwork and that we were happy with everything that had been arranged. We would highly recommend Distinct Cremation for a first class service.
Excellent service from distinct cremation from the initial contact continuing until after the service. I mainly dealt with Kerry who was very professional,kind and considerate. Any questions or queries were fully explained or dealt with. The actual service was just what we wanted and in a lovely setting. A truly five star service, thank you.
Friendly service…..full information given in clear easy to understand…….didn’t feel pushed to buy which was nice.
The service I received from day one was excellent. Maxine showed both empathy & patience, concerning our loss. She explained clearly the necessary steps & paperwork I needed to complete in order for the cremation to take place. It was so effortless & each stage was communicated & explained well. I cannot rate them highly enough, for their professionalism & care during a difficult time for us.
Helpful and easy to contact and organise Informative and clear about process and cost Straightforward process when loved one passes Dignified collection of loved one from home Good communication of where loved one is held and what day they will be cremated Offering delivery of ashes within 14 days of cremation (but we opted to collect earlier) Comforting having loved one back Freedom to scatter ashes ourselves and celebrate their life at our chosen date and venue Good follow up care
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Over 76,000 cremations a year
Westerleigh Group including Distinct Cremations carried out over 76,000 cremations in 2025.
