Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.
Friendly service…..full information given in clear easy to understand…….didn’t feel pushed to buy which was nice.
The service I received from day one was excellent. Maxine showed both empathy & patience, concerning our loss. She explained clearly the necessary steps & paperwork I needed to complete in order for the cremation to take place. It was so effortless & each stage was communicated & explained well. I cannot rate them highly enough, for their professionalism & care during a difficult time for us.
Helpful and easy to contact and organise Informative and clear about process and cost Straightforward process when loved one passes Dignified collection of loved one from home Good communication of where loved one is held and what day they will be cremated Offering delivery of ashes within 14 days of cremation (but we opted to collect earlier) Comforting having loved one back Freedom to scatter ashes ourselves and celebrate their life at our chosen date and venue Good follow up care
Direct Cremations were absolutely wonderful. Very very professional and completely sympathetic. Nothing was too much for them. Kerri was a pleasure to deal with and I cannot recommend them highly enough.
Distinct cremations was a very respectful company. I had a Lady called Alison taking care of me , Alice went through every step of the cremation details from beginning to end , she was wonderful thank you very much Alice. I even got a call today from Alice today the day after my partners ashes were brought back to me to see how I was. I would recommend Distinct Cremations to anybody. Thank you .