Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.
I cannot recommend this company more highly - if I could give 10 stars I would . Professional, kind, caring , friendly and exceptionally well organised from the beginning to the end . Kerry & Maxine were just amazing ,felt more like friends than organisers. They helped me through a very difficult time when I felt totally alone . If anyone reading this review is thinking of taking a plan out with them, you won’t regret it they are, in my eyes, The best .
Thank you SO very very much. Siân X
Sarah Miller was the lady who helped me through my brothers passing and she was outstanding from start to finish, with daily calls to see how i was doing and answering all my questions. Distinct Cremations did an amazing job, my brother had a proper funeral service and they even brought my brothers ashes back to my door in a lovely tube with a dove on which i had chosen and even some of his ashes in a cuddle stone for me to keep always. thank you Sarah and everyone who as taken part in my brother funeral, Amazing, thank you.
Recently took out 2 funeral plans for myself and my wife. After doing research with a number of different companies we decided on Distinct Cremation. We feel we made the right choice after speaking to Tracey. She was very professional kind and patient. She explained everything to us and answered all our questions. Follow up phone call from Tracey today to check we had received all the paperwork and that we were happy with everything that had been arranged. We would highly recommend Distinct Cremation for a first class service.
Excellent service from distinct cremation from the initial contact continuing until after the service. I mainly dealt with Kerry who was very professional,kind and considerate. Any questions or queries were fully explained or dealt with. The actual service was just what we wanted and in a lovely setting. A truly five star service, thank you.
Friendly service…..full information given in clear easy to understand…….didn’t feel pushed to buy which was nice.
The service I received from day one was excellent. Maxine showed both empathy & patience, concerning our loss. She explained clearly the necessary steps & paperwork I needed to complete in order for the cremation to take place. It was so effortless & each stage was communicated & explained well. I cannot rate them highly enough, for their professionalism & care during a difficult time for us.