Frequently Asked Questions

As long as you're based in mainland England, Wales, or Scotland, your location won’t affect your options. The price remains the same, and the quality and service inclusions don’t change. With our network of 42 crematoria across these regions, you can secure a funeral plan no matter where you are. Explore our crematoriums today.

You need to be over the age of 18 to take out a cremation plan. For 5 & 10 year instalment plans you must be aged between 50 & 74 when you purchase your cremation plan.

You can arrange a simple funeral with the support of a funeral provider like Distinct Cremations. Call our kind and experienced team on 01543 212000 to begin the arrangements.

Once you instruct us to carry out a funeral on behalf of your loved one, we support you at every stage. We help you fill out the required cremation paperwork and arrange the funeral service itself.

You will be kept informed as your loved one is brought into our care and arrangements can be sensitively made at your own pace. We are always on the other end of the phone to answer your questions.

Our knowledgeable team will assist with all of the essential funeral arrangements. The cremation itself, transport of the deceased, support filling out the required paperwork and arrangments for the funeral service are all included in the price of the plan.

We can also offer additional services at the time of need like printed service stationery. However, these additional extras are not included in the Funeral Service price.

Our knowledgeable team will assist with all of the essential funeral arrangements. The cremation itself, transport of the deceased, support filling out the required paperwork and arrangments for the funeral service are all included in the price of the plan.

We can also offer additional services at the time of need like printed service stationery. However, these additional extras are not included in the Funeral Service price.

The average cost of a funeral in the UK is now £4,285^[1]^. Our funeral plans start from as little as £1,899 or from just £1,299 if you need to arrange a funeral today or in the very near future.

^[1]^ SunLife Cost of Dying Report 2025, sunlife.co.uk/funeral-costs

If you’ve chosen a Funeral Service, you’ll be able to pick which of our crematoriums your funeral will take place at. A Direct Cremation or Funeral Service will take place in your region (where possible). We recommend you let your family and friends know of your plans in advance if you’re having a Funeral Service at one of our crematoria.

Funeral plans are prepaid service agreements where the money required is typically invested in a secure Trust Fund until the time it’s needed. A funeral plan guarantees to cover the services that were listed at the time the plan was taken out. With a funeral plan there’s no need for any medicals assessments or health and lifestyle questionnaires.

Life insurance is a type of insurance that pays out an agreed cash sum should you pass away while the policy is in force. A life policy will pay an agreed amount which could be used to help pay for a funeral or clear outstanding debts but does not guarantee to cover any specific costs.

Learn more about funeral plans and life insurance in our detailed guide.