Arrange a cremation today_ Distinct Cremations

Whether you're looking for answers on arranging a funeral, our funeral plans, or you want to know more about us as a business, you'll find it here in our FAQ section. Or you can always contact us with any question you have and we'll get back to you as soon as we can.

Our Frequently Asked Questions

Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse guidance by topic' then click Submit and you'll only be shown the FAQs from this section.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 8

Last year, 22% of all funerals were unattended funerals without mourners present. 2% of funerals were direct burials and 20% of funerals were direct cremations. Direct cremations especially have risen in popularity in recent years as in 2019 they accounted for just 3% of funerals.[1]

[1] In 2024, 20% of funerals were direct cremations and 2% of funerals were direct burials. In 2019, 3% of funerals were direct cremations. (SunLife Cost of Dying Report 2025, sunlife.co.uk/funeral-costs)

The coffin is burned with the body of the deceased inside the cremator.

All of the necessary services required for your cremations are in your initial costs. However, on occasion, there may be additional costs. You can read the full list of additional services for more information.

The cremation service will take place Monday to Friday. When the time comes, our compassionate team will liaise between the person arranging the funeral and the chosen crematorium to find a suitable date and time.

You can, and it can make things easier and less stressful for when the time comes. If a loved one is suffering from a life limiting ailment, the dying person may want to be involved in their own funeral arrangements. Or a funeral can be planned when you're healthy with a funeral plan. We're happy to talk through your options 24/7 on 01543 211997.

Our [location] funeral services let you arrange a funeral from your own home. You can research and choose the funeral option that suits you best on our website, then give our experienced and empathetic team a call on 01543 212000. Whilst our funerals can be arranged without needing to visit any physical premises, we have a nationwide network of 41 crematoriums so can provide flexibility in where our attended cremations are held.

Absolutely. While fuss-free funerals focus on the cremation process, you have the freedom to organise a separate, **personalised memorial service at any time, allowing you to celebrate your loved one's life in a way that's meaningful to you.

Attended cremation costs vary between direct cremation providers, but the average attended cremation cost in the UK is £3,980.* At Distinct Cremations, our prices for an affordable Funeral Service start at just £1,899.

* The average cost of cremation in 2024 (SunLife Cost of Dying Report 2025, sunlife.co.uk/funeral-costs)

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5
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4.9/5
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Anonymous, on Feefo 25 Apr 2025
Very easy to set up a funeral plan on line. All the information was very easy to understand and prices very reasonable, so pleased with everything my husband decided to purchase a plan as well
Kevin Athony French, on Feefo 23 Apr 2025
Straight forward.
Emma Susan Beach, on Feefo 23 Apr 2025
We received incredibly helpful support from Tracey when we did our Cremation plans. Tracey guided us through the whole process, and made it a positive customer experience. Thinking ahead about future plans isn't always easy, but we were put at ease by the friendly and helpful service we received. A relief to get our plans arranged. Would absolutely recommend Direct Cremation. A big "Thank You" to Tracey for the excellent customer care she gave us.
Stephen Duncan, on Feefo 21 Apr 2025
I would like to take this opportunity to thank everyone at distinct cremations for a very professional and well organised experience through a very difficult time I would also like to thank grace on customer service who was excellent and help me organise from start and up to the funeral
Anonymous, on Feefo 18 Apr 2025
Really lovely helpful lady called Sarah
Catherine Diane Lees, on Feefo 17 Apr 2025
My Mam had purchased an unattended cremation plan and I had to deal with Distinct Cremations as her daughter and next of kin. They provided an excellent service, kept me informed at every stage. They were very compassionate and understanding at this challenging time and always offered any support I may have needed. The people I had contact with over the phone and the people who delivered Mams ashes back to me were very professional.
Anonymous, on Feefo 16 Apr 2025
Distinct Cremation provided a flawless service for my late mother’s cremation, handled with kindness and sensitivity. They made the whole process so easy at what was a difficult and sad time for the family. My mother would have been so pleased to know the decision she made to use Distinct Cremation was a very good one.
Brenda Joyce Parsons, on Feefo 16 Apr 2025
Excellent service from start to finish. Everyone I spoke to in person or on the telephone were so kind considerate and helpful. Highly recommended
4.9/5
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4.9/5
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4.8/5
Trustpilot logo
Read all our reviews