Arrange a cremation today_ Distinct Cremations

Whether you're looking for answers on arranging a funeral, our funeral plans, or you want to know more about us as a business, you'll find it here in our FAQ section. Or you can always contact us with any question you have and we'll get back to you as soon as we can.

Our Frequently Asked Questions

Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse guidance by topic' then click Submit and you'll only be shown the FAQs from this section.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 2

As long as you're based in mainland England, Wales, or Scotland, your location won’t affect your options. The price remains the same, and the quality and service inclusions don’t change. With our network of 41 crematoria across these regions, you can secure a funeral plan no matter where you are. Explore our crematoriums today.

You need to be over the age of 18 to take out a cremation plan. For 5 & 10 year instalment plans you must be aged between 50 & 74 when you purchase your cremation plan.

You can arrange a simple funeral with the support of a funeral provider like Distinct Cremations. Call our kind and experienced team on 01543 212000 to begin the arrangements.

Once you instruct us to carry out a funeral on behalf of your loved one, we support you at every stage. We help you fill out the required cremation paperwork and arrange the funeral service itself.

You will be kept informed as your loved one is brought into our care and arrangements can be sensitively made at your own pace. We are always on the other end of the phone to answer your questions.

Our knowledgeable team will assist with all of the essential funeral arrangements. The cremation itself, transport of the deceased, support filling out the required paperwork and arrangments for the funeral service are all included in the price of the plan.

We can also offer additional services at the time of need like printed service stationery. However, these additional extras are not included in the Funeral Service price.

Our knowledgeable team will assist with all of the essential funeral arrangements. The cremation itself, transport of the deceased, support filling out the required paperwork and arrangments for the funeral service are all included in the price of the plan.

We can also offer additional services at the time of need like printed service stationery. However, these additional extras are not included in the Funeral Service price.

The average cost of a funeral in the UK is now £4,285^[1]^. Our funeral plans start from as little as £1,899 or from just £1,299 if you need to arrange a funeral today or in the very near future.

^[1]^ SunLife Cost of Dying Report 2025, sunlife.co.uk/funeral-costs

If you’ve chosen a Funeral Service, you’ll be able to pick which of our crematoriums your funeral will take place at. A Direct Cremation or Funeral Service will take place in your region (where possible). We recommend you let your family and friends know of your plans in advance if you’re having a Funeral Service at one of our crematoria.

Funeral plans are prepaid service agreements where the money required is typically invested in a secure Trust Fund until the time it’s needed. A funeral plan guarantees to cover the services that were listed at the time the plan was taken out. With a funeral plan there’s no need for any medicals assessments or health and lifestyle questionnaires.

Life insurance is a type of insurance that pays out an agreed cash sum should you pass away while the policy is in force. A life policy will pay an agreed amount which could be used to help pay for a funeral or clear outstanding debts but does not guarantee to cover any specific costs.

Learn more about funeral plans and life insurance in our detailed guide.

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5
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4.9/5
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4.8/5
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Warwick Kevin Fisher, on Feefo 8 Jun 2025
Outstanding from start to finish..I would definitely recommend Distinct Cremations ...All communication was dealt with professionally and compassionately.
Anonymous, on Feefo 7 Jun 2025
Cannot fault the excellent service received, all the employees are lovely, professional while friendly and compassionate. Highly recommend them and especially our director Maxine for making such a sad, difficult time/task easier to deal with.
Anonymous, on Feefo 5 Jun 2025
Was a fantastic service and would definitely recommend to others. They keep you upto date with every process which was very much appreciated.
David Hunter, on Feefo 4 Jun 2025
Everyone i spoke to we're lovely and explained everything i needed to know simply. Well pleased with the service i've recieved.
Stephen Lowry, on Feefo 31 May 2025
From the start of the process to the end I was kept informed and was updated regularly upto and as the cremation took place. I would like to thank the staff (Maxine in particular) for their help and support during this difficult time
Anonymous, on Feefo 28 May 2025
I would have given 6* if I could. Sarah Miller dealt with my Mothers funeral arrangements, she exceeded my expectations with her kindness. The whole process was carried out offering my Mother the grace and dignity she deserved. Well done.
Anonymous, on Feefo 20 May 2025
The service provided for my Dad’s unattended cremation was second to none. From informing them of his death to delivery of his ashes everything was seamless and faultless. With special thanks to Maxine for her compassion and understanding.
Iain Wooldridge, on Feefo 19 May 2025
The purchase was my brother's choice. He was determined to ensure that his passing and disposal of his remains should not be a burden on his family or friends. From my experiences, he made an excellent choice. From what I gleaned from him, the purchase was straightforward and good economics
4.9/5
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4.9/5
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4.8/5
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Read all our reviews