Whether you're looking for answers on arranging a funeral, our funeral plans, or you want to know more about us as a business, you'll find it here in our FAQ section. Or you can always contact us with any question you have and we'll get back to you as soon as we can.
Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse guidance by topic' then click Submit and you'll only be shown the FAQs from this section.
If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.
As long as you're based in mainland England, Wales, or Scotland, your location won’t affect your options. The price remains the same, and the quality and service inclusions don’t change. With our network of 41 crematoria across these regions, you can secure a funeral plan no matter where you are. Explore our crematoriums today.
You need to be over the age of 18 to take out a cremation plan. For 5 & 10 year instalment plans you must be aged between 50 & 74 when you purchase your cremation plan.
You can arrange a simple funeral with the support of a funeral provider like Distinct Cremations. Call our kind and experienced team on 01543 212000 to begin the arrangements.
Once you instruct us to carry out a funeral on behalf of your loved one, we support you at every stage. We help you fill out the required cremation paperwork and arrange the funeral service itself.
You will be kept informed as your loved one is brought into our care and arrangements can be sensitively made at your own pace. We are always on the other end of the phone to answer your questions.
Our knowledgeable team will assist with all of the essential funeral arrangements. The cremation itself, transport of the deceased, support filling out the required paperwork and arrangments for the funeral service are all included in the price of the plan.
We can also offer additional services at the time of need like printed service stationery. However, these additional extras are not included in the Funeral Service price.
Our knowledgeable team will assist with all of the essential funeral arrangements. The cremation itself, transport of the deceased, support filling out the required paperwork and arrangments for the funeral service are all included in the price of the plan.
We can also offer additional services at the time of need like printed service stationery. However, these additional extras are not included in the Funeral Service price.
The average cost of a funeral in the UK is now £4,285^[1]^. Our funeral plans start from as little as £1,899 or from just £1,199 if you need to arrange a funeral today or in the very near future.
^[1]^ SunLife Cost of Dying Report 2025, sunlife.co.uk/funeral-costs
The crematorium in the TV advert is Charing Crematorium in Kent. You can find more information about the crematorium here.
If you’ve chosen a Funeral Service, you’ll be able to pick which of our crematoriums your funeral will take place at. A Direct Cremation or Funeral Service will take place in your region (where possible). We recommend you let your family and friends know of your plans in advance if you’re having a Funeral Service at one of our crematoria.
We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.
Distinct Cremations office: Oak Tree Court, Brookfield Drive, Cannock, WS11 0JN
‘Distinct Cremations’ is a trading style of Distinct Funeral Plans Limited (DPFL) and Distinct Cremations Limited (DCL). DFPL is authorised and regulated by the Financial Conduct Authority. Financial Services Register No. 965289. DCL provides ‘at need’ funeral and cremation services and is not authorised or regulated by the Financial Conduct Authority.
Both companies are registered in England. DFPL No. 13366327 and DCL No. 13366310. Registered office: Head Office Westerleigh Crematorium, Westerleigh Road, Westerleigh, Bristol, BS37 8QP. Part of the Westerleigh Group.
