Arrange a cremation today_ Distinct Cremations

Whether you're looking for answers on arranging a funeral, our funeral plans, or you want to know more about us as a business, you'll find it here in our FAQ section. Or you can always contact us with any question you have and we'll get back to you as soon as we can.

Our Frequently Asked Questions

Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse guidance by topic' then click Submit and you'll only be shown the FAQs from this section.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 2

As long as you're based in mainland England, Wales, or Scotland, your location won’t affect your options. The price remains the same, and the quality and service inclusions don’t change. With our network of 41 crematoria across these regions, you can secure a funeral plan no matter where you are. Explore our crematoriums today.

You need to be over the age of 18 to take out a cremation plan. For 5 & 10 year instalment plans you must be aged between 50 & 74 when you purchase your cremation plan.

You can arrange a simple funeral with the support of a funeral provider like Distinct Cremations. Call our kind and experienced team on 01543 212000 to begin the arrangements.

Once you instruct us to carry out a funeral on behalf of your loved one, we support you at every stage. We help you fill out the required cremation paperwork and arrange the funeral service itself.

You will be kept informed as your loved one is brought into our care and arrangements can be sensitively made at your own pace. We are always on the other end of the phone to answer your questions.

Our knowledgeable team will assist with all of the essential funeral arrangements. The cremation itself, transport of the deceased, support filling out the required paperwork and arrangments for the funeral service are all included in the price of the plan.

We can also offer additional services at the time of need like printed service stationery. However, these additional extras are not included in the Funeral Service price.

Our knowledgeable team will assist with all of the essential funeral arrangements. The cremation itself, transport of the deceased, support filling out the required paperwork and arrangments for the funeral service are all included in the price of the plan.

We can also offer additional services at the time of need like printed service stationery. However, these additional extras are not included in the Funeral Service price.

The average cost of a funeral in the UK is now £4,285^[1]^. Our funeral plans start from as little as £1,899 or from just £1,299 if you need to arrange a funeral today or in the very near future.

^[1]^ SunLife Cost of Dying Report 2025, sunlife.co.uk/funeral-costs

If you’ve chosen a Funeral Service, you’ll be able to pick which of our crematoriums your funeral will take place at. A Direct Cremation or Funeral Service will take place in your region (where possible). We recommend you let your family and friends know of your plans in advance if you’re having a Funeral Service at one of our crematoria.

Funeral plans are prepaid service agreements where the money required is typically invested in a secure Trust Fund until the time it’s needed. A funeral plan guarantees to cover the services that were listed at the time the plan was taken out. With a funeral plan there’s no need for any medicals assessments or health and lifestyle questionnaires.

Life insurance is a type of insurance that pays out an agreed cash sum should you pass away while the policy is in force. A life policy will pay an agreed amount which could be used to help pay for a funeral or clear outstanding debts but does not guarantee to cover any specific costs.

Learn more about funeral plans and life insurance in our detailed guide.

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5
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4.9/5
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4.8/5
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Christopher John Gardner, on Feefo 26 Aug 2025
From the day that Dad passed away and we contacted Distinct Cremations I cannot fault their service at a very difficult time. From the first phone call everything has been so professional and sensitively dealt with thanks to the wonderful Kerry Ludlow who has guided us through every step of the way right up to a beautiful send off at the crematorium on Friday. I cannot praise them enough, thank you so much Distinct Cremations, and for a no frills, affordable funeral you are simply the best.
David John Smith, on Feefo 23 Aug 2025
Throughout the difficult process of coming to terms with the passing of my Mum, Distinct has been there for me from the beginning to the end of the process showing compassion and empathy. I cannot fault the level of care and assistance that they provided at all times and kept in contact regularly always with a kind word. I would highly recommend Distinct to anyone.
Anonymous, on Feefo 19 Aug 2025
very helpful polite and explained everything well.
Stephen Barber, on Trustpilot 16 Aug 2025
An affordable, no-nonsense funeral plan.
Anonymous, on Feefo 16 Aug 2025
Distinct Cremations were absolutely wonderful, when my loved one passed. My loved one was treated with the utmost dignity and respect. From start to finish they communicated with me on the whole process, whilst also checking the family were OK. Sarah Miller and the rest of the team were so kind right to the end, and after my loved ones ashes were returned to us by Sophie, who showed us so much kindness, at a very sad time. Thank you all for everything you helped me and my family with.
Stephen, on Trustpilot 11 Aug 2025
After researching various companies I recently decided to sign up with Distinct Cremations for a payment plan for myself and am very satisfied with my choice. Communication and information was excellent and the staff I spoke with on more than one occasion were very polite, courteous and professional, answering all my questions. (P.S. Not to be confused with another company of a similar sounding name!)
Catherine Johnson, on Google 5 Aug 2025
Both my parents had plans with Distinct Cremations and both have now died. In both instances the service I received was considerate, prompt and made things as simple as possible. I was talked through the necessary paperwork, which involved the coroner in one instance, and was kept fully informed throughout the entire process up to and after the cremation. A plan with Distinct Cremations took away a lot of admin and decision making and I would recommend them wholeheartedly.
Michael, on Trustpilot 2 Aug 2025
Dealing with distinct cremations was simple and easy. Nathan was very helpful. Took out prepaid plan good price and quick and easy to do.
4.9/5
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4.9/5
Google g icon
4.8/5
Trustpilot logo
Read all our reviews