Arrange a cremation today_ Distinct Cremations

Whether you're looking for answers on arranging a funeral, our funeral plans, or you want to know more about us as a business, you'll find it here in our FAQ section. Or you can always contact us with any question you have and we'll get back to you as soon as we can.

Our Frequently Asked Questions

Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse guidance by topic' then click Submit and you'll only be shown the FAQs from this section.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 5

Yes - you can take out a funeral plan on behalf of your parents or a partner. For more information, take a look at our guide on setting up a funeral plan for a loved one or talk to a member of our team today on 01543 211997.

Arranging a funeral with Distinct Cremations is simple. Contact us any time, and we’ll guide you through the process, from collecting the deceased to completing all necessary paperwork and arranging the cremation.

A simple funeral can be either unattended or attended with the option of a 30 or 60 minute service. What makes a funeral simple is freedom from formal conventions or ceremonial extravagances, excluding unwanted pomp and ceremony.

An expensive and elaborate funeral may be right for some, but for many people, a simple personal send-off that reflects your loved one’s wishes can be the most meaningful way to say goodbye.

Call us on 01543 212000 for more information or to begin your funeral arrangements.

There can occasionally be restrictions on scattering ashes in certain locations. If you’ve got a specific location in mind, it’s best to speak to someone associated with that destination before making your decision.

A cremation is a type of funeral where the body of the deceased is burned and turned into ashes rather than buried. Learn more about cremation and see if it is right for you.

The cheapest way to be cremated in the UK is with a direct cremation which takes place without a funeral service or mourners in attendance and starts from just £1,350 with Distinct Cremations if you need a funeral today.

If you are paying for your plan in up to 12 instalments, your nominated representative will need to pay the outstanding amount due.

If you are paying over 5 or 10 years and death occurs after 12 months and your monthly instalments are up to date, no further payment will need to be made.

If you are paying over 5 or 10 years and death occurs within 12 months of the start date of your plan, your nominated representative will need to pay the difference between the amount already paid and the single payment plan price at the time you took out your plan. If death occurs within 12 months of the start date of the plan as the result of accidental death, no further payment will need to be made.

We will provide a qualified celebrant or officiant from our approved network to conduct the funeral service. The celebrant cost is included as part of our Funeral Service Plan.

If the person arranging the funeral would like a specific celebrant, we might be able to cover the cost of this too, but there may be additional fees to pay directly to the celebrant if they are not part of our network.

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5
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4.9/5
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4.9/5
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Anonymous, on Feefo 1 Dec 2025
Absolutely amazing from start to finish at the most difficult time for our family. Maxine is an absolute credit to the company and nothing was too much trouble.
Anonymous, on Feefo 23 Nov 2025
Excellent service very respects caring staff from start to finish. Thank you.
Anonymous, on Feefo 23 Nov 2025
Great service from start to finish. Very caring staff I couldn’t have asked for more during this extremely difficult time.
Karen Foster, on Google 19 Nov 2025
Felt very reassured and cared for by everyone we spoke to when using this service recently. Especially Kerry who was just so understanding and respectful. Thank you for helping us through a tough time with kindness and compassion
Caroline Jones, on Feefo 19 Nov 2025
Arranging a cremation for oneself is not the easiest of tasks and Tracy was most patient and understanding in her dealings with me. Even though I was pretty certain which plan I wanted Tracy took the trouble to go through the details of the other options as well. I never felt under any pressure to make a decision. In fact, Tracy suggested I mull it over for a few days. I chose the Direct Cremation. This is the kind of end I had wanted for some time and the plan that Distinct Cremations is ideal for me. And, Tracy has arranged that my cremation will be at Westerleigh. This is a crematorium that I am familiar with and it is a comfort to me to know where I will end. I cannot recommend the product or the service more highly
Gregory Mako, on Google 18 Nov 2025
Maxine went above and beyond to help us with all things needed for a beautiful service. We requested some things outside of the norm and she produced everything with class and ease. I am so impressed with how she organized and reorganized the music, provided more than one box for transporting ashes along with the casket for permanent holding. There were so many gentle and supportive moments on the phone with her. She definitely really cared about us and our service. That is amazing. We felt cared for and provided for. Thank you, Maxine.
Caroline Jones, on Feefo 18 Nov 2025
Tracy was excellent. Arranging and buying a cremation for yourself is quite an emotional act and Tracy was so understanding and patient. I thought I knew what option I wanted from the start but she was willing to explain other options to me. I never felt that I was being coerced into making a decision. In fact she suggested I mull over it for a few days first. Once I had confirmed my choice Tracy was kind enough to arrange that my cremation will be held at Westerleigh. I know the place and it is comforting to me now to know where I will end up. Tracy agreed to send me a hard copy of my cremation details as well as the email confirmation and to call me ten days after my payment, which she did. Excellent service and thank you very much.
Jane Morris, on Feefo 18 Nov 2025
Can't fault them in any way. Everything explained and delt with total respect and understanding. Special thanks to Monica your help and advice through my desperate grief has helped more than you know, thank you all concerned. J morris
4.9/5
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4.9/5
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4.9/5
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Read all our reviews