Whether you're looking for answers on arranging a funeral, our funeral plans, or you want to know more about us as a business, you'll find it here in our FAQ section. Or you can always contact us with any question you have and we'll get back to you as soon as we can.
Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse guidance by topic' then click Submit and you'll only be shown the FAQs from this section.
If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.
Our cremation plans guarantee your acceptance, with no medical questions or additional costs for the elderly or those with pre-existing medical conditions. However, for cremation plans payable over 5 or 10 years we incur additional administration expenses for collecting the monthly instalments and for the purchase and administration of a “whole of life” policy from Scottish Friendly - an authorised and regulated insurance provider.
You need to be over the age of 18 to take out a funeral plan. For 5 & 10 year instalment plans you must be aged between 50 & 74 when you purchase your funeral plan.
In the unlikely event that Distinct Cremations stops trading, we are required to work closely with the Financial Conduct Authority (FCA) and Financial Services Compensation Scheme (FSCS) to transfer your plan to another funeral plan provider or arrange compensation.
Direct cremation includes a respectful cremation but does not include a funeral service with mourners present. We take care of all aspects of our direct cremation services including:
Prices to arrange our Direct Cremation for someone who has died start from £1,299. Or if you'd like to pre-plan and pay for a funeral for yourself or someone else ahead of time we also offer our Direct Cremation Plan from just £1,899.
Our direct cremation starts from just £1,299, which is 69%** cheaper than a traditional cremation.
** 69% saving is based on the cost of a basic funeral at £4,285 (SunLife Cost of Dying Report 2025, sunlife.co.uk/ funeral-costs) vs the cost of a Distinct Cremations direct cremation at £1,299.
The cost of a funeral plan can vary widely depending on the type of service you choose, the provider, and the specific options included.
A Distinct Cremation plan offers a more budget-friendly alternative to traditional funeral plans, with complete transparency and no hidden fees. Locking in a plan at today's rates ensures you and your family are safeguarded against future price hikes and inflation.
If you're unsure, you might want to contact a few providers directly for quotes based on your specific preferences.
Our Funeral Service includes a celebrant from our network of service leaders. We will speak to you about your preferences and then find you a celebrant that meets your needs.
You can also choose to use a specific celebrant you already have a connection with. However, if they charge more than the fee we provide for celebrant services, there may be additional fees to pay directly to the celebrant.
A family-led funeral is a funeral service led by the attendees rather than a celebrant or officiant. The funeral service can contain readings given by attendees or a eulogy from someone close to the deceased. Mourners can sit and listen to music in honour of the deceased or simply sit together quietly to reflect on their loved one's life.
We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.
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Over 74,000 cremations a year
Westerleigh Group including Distinct Cremations carried out over 74,000 cremations in 2024.
