Arrange a cremation today_ Distinct Cremations

Whether you're looking for answers on arranging a funeral, our funeral plans, or you want to know more about us as a business, you'll find it here in our FAQ section. Or you can always contact us with any question you have and we'll get back to you as soon as we can.

Our Frequently Asked Questions

Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse guidance by topic' then click Submit and you'll only be shown the FAQs from this section.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 20

In terms of the financial cost, a direct cremation is the cheapest funeral option available. The average cost of a direct cremation in the UK is £1,628. This is on average £2,882 cheaper* than a traditional funeral with a service.

However, the low price point doesn't mean that a direct cremation is lacking in compassionate support and respectful care throughout the process.

*Based on the cost of a traditional funeral at £4,510 vs a direct cremation funeral at £1,628 (SunLife Cost of Dying Report 2026, sunlife.co.uk/funeral-costs)

Distinct Cremations own and operate 42 crematoriums across the UK mainland as part of Westerleigh Group. Pure Cremation own and operate three crematoriums.

Both providers offer funeral services nationwide. Distinct Cremations only use their own crematoriums ensuring the quality of care and service is consistent. Pure Cremation also use crematoriums owned by other companies to fulfil their cremations.

We take pride in offering the deceased a dignified send-off. While in our care we wash their body, wash and comb their hair and dress them before the cremation.

We’ll keep the deceased dressed in the same clothes they were wearing when they entered our care unless otherwise requested. If you’ve got a specific outfit you’d like them to wear, just let us know and provide it prior to the cremation.

Many people struggle to afford a funeral because of the rising funeral costs. If you’re arranging the funeral of a loved one and you think you can’t afford it, check if you’re eligible for Government assistance via a Funeral Expenses Payment in England & Wales or check your eligibility and apply for a Funeral Support Payment in Scotland.

With Distinct Cremations, it will take approximately 2-4 weeks to arrange the funeral. This includes the completion of the necessary paperwork and the cremation itself. Once the cremation has taken place, the ashes can be scattered in the crematorium garden of remembrance or personally returned by our team within 14 days.

Learn more in our guide to arranging a funeral.

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

5/5
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4.9/5
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4.8/5
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Anonymous, on Feefo 26 Oct 2026
Friendly and professional service. Prompt response to any queries Cannot fault any dealings concerned with the company.
Alan Harris, on Feefo 5 Oct 2026
Professional service and helpful people
Valerie Edith Clifton, on Feefo 12 Sep 2026
Made every thing so stress free handled with dignety would highly reccomend to anyone
Anonymous, on Feefo 8 Sep 2026
Absolutely fantastic service and would highly recommend. My dad had prepaid for his funeral, so we were not sure what to expect. From start to finish they were amazing. They organised everything and the family cannot thank them enough!!
Christine Castles, on Feefo 8 Sep 2026
Extremely helpful and kind, they helped me every single step. Would highly recommend 👌
Tracey Jeffery, on Feefo 4 Sep 2026
Excellent customer service, can't speak highly enough of my journey with this 5 star company. Thankyou
Mark Samuel Cox, on Feefo 3 Sep 2026
Our mind was put at rest almost immediately. Special mention must be made for Sarah who guided us through every step. If I may say so Distinct Cremations are extremely lucky to have such a compassionate employee to represent them in peoples most difficult times. Overall I cannot recommend Ditinct Cremations highly enough. Thank you all . Mark & Sue Cox.**
Anonymous, on Feefo 4 Aug 2026
Spoke to Kerry all thorough the organization of the funeral and she was so helpful and friendly, made the whole process so easy. Many thanks and would definitely recommend to anyone else 5 *****
5/5
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4.9/5
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4.8/5
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Read all our reviews