Arrange a cremation today_ Distinct Cremations

Whether you're looking for answers on arranging a funeral, our funeral plans, or you want to know more about us as a business, you'll find it here in our FAQ section. Or you can always contact us with any question you have and we'll get back to you as soon as we can.

Our Frequently Asked Questions

Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse guidance by topic' then click Submit and you'll only be shown the FAQs from this section.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 17

The simplest type of funeral is an unattended direct cremation. However, there are attended funeral options.

An attended funeral lets family and friends say their final goodbyes in person as part of the grieving process but keeps arrangements affordable.

Unnecessary extras like hearses, limousines, embalming and viewing of the deceased are not included to keep costs low and funeral arrangements straightforward.

Though a direct cremation with Distinct Cremations takes place without a service or mourners, the coffin is still respectfully taken through the front door of the crematorium chapel. The coffin is then set down in the crematorium whilst a piece of music chosen by the family is played. After this, the cremation takes place.

Following the cremation, we can scatter the ashes in our garden of remembrance or personally return them to the family within 14 days if preferred. Visit our how it works page for more details about our direct cremation services.

A doctor's fee of £82 used to be charged by the doctor who verified a death. This fee was for the preparation of the legal cremation paperwork. However, as of 9th September 2024, the Government has changed the way deaths are verified. As a result, families no longer have to pay any doctor's fees when arranging a cremation for their loved one.

There is a legal requirement to independently measure emissions emitted by a crematorium annually. These must be submitted to the local authority as evidence of permit compliance. Data from the Westerleigh Group demonstrates their crematoria are operating well below the set legal limits for emissions to air.

Westerleigh Group is committed to being net zero by 2032 and this is being achieved by operating modern abated cremation equipment in addition to a programme of retrofitting older equipment. In 2024, Westerleigh Group was abating 83% of all cremations* carried out across 41 operational sites which is an improvement from the 70% recorded in 2022 and far exceeds the government targets of 50%.

*Figures submitted to Crematoria Abatement of Mercury Emissions Organisation (CAMEO)

A Distinct Cremations funeral plan includes the essential elements required for a funeral, such as collection and care of the deceased, the coffin and cremation and scattering or hand-delivery of the ashes to family members.

Additional costs, such as flowers or a wake, are not included. You might choose to set aside a contribution to these items if you want them.

A direct cremation is the most straightforward and simple way to say goodbye. If you're looking for a fuss, worry and tradition-free funeral, with little stress and low expense, then a direct cremation may be the perfect solution for you.

Get in touch with us for personalised guidance on how a direct cremation could be the right choice for your needs. Call us on 01543 211997 today.

In terms of the financial cost, a direct cremation is the cheapest funeral option available. The average cost of a direct cremation in the UK is £1,628. This is on average £2,882 cheaper* than a traditional funeral with a service.

However, the low price point doesn't mean that a direct cremation is lacking in compassionate support and respectful care throughout the process.

*Based on the cost of a traditional funeral at £4,510 vs a direct cremation funeral at £1,628 (SunLife Cost of Dying Report 2026, sunlife.co.uk/funeral-costs)

We take pride in offering the deceased a dignified send-off. While in our care we wash their body, wash and comb their hair and dress them before the cremation.

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5
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4.9/5
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Tracy Rosanna Norris, on Feefo 9 Jun 2026
The service I received from day one was excellent. Maxine showed both empathy & patience, concerning our loss. She explained clearly the necessary steps & paperwork I needed to complete in order for the cremation to take place. It was so effortless & each stage was communicated & explained well. I cannot rate them highly enough, for their professionalism & care during a difficult time for us.
Marion Rose, on Feefo 5 Jun 2026
Helpful and easy to contact and organise Informative and clear about process and cost Straightforward process when loved one passes Dignified collection of loved one from home Good communication of where loved one is held and what day they will be cremated Offering delivery of ashes within 14 days of cremation (but we opted to collect earlier) Comforting having loved one back Freedom to scatter ashes ourselves and celebrate their life at our chosen date and venue Good follow up care
Anonymous, on Feefo 18 May 2026
Direct Cremations were absolutely wonderful. Very very professional and completely sympathetic. Nothing was too much for them. Kerri was a pleasure to deal with and I cannot recommend them highly enough.
Paula Dunn, on Feefo 15 May 2026
Distinct cremations was a very respectful company. I had a Lady called Alison taking care of me , Alice went through every step of the cremation details from beginning to end , she was wonderful thank you very much Alice. I even got a call today from Alice today the day after my partners ashes were brought back to me to see how I was. I would recommend Distinct Cremations to anybody. Thank you .
Anonymous, on Feefo 29 Apr 2026
Easy to purchase and excellent follow up
April Louise Wrigley, on Feefo 25 Apr 2026
From start to finish I was shown curtesy, care , compassion and the utmost respect for my relative . I was kept informed every step of the way and I knew my relative was in very good hands . Everything was dealt with in a professional way , from the original booking right to the lovely follow up call afterwards . I have already recommended Distinct Cremations to several people as I was so impressed with the level of service . Thankyou for making the whole process so special and stress free .
Anonymous, on Feefo 24 Apr 2026
We recently used Distinct Cremation when my much loved dear Wife/Mother/Grandmother and Great grandmother passed away , One phone call to them is all that was needed, They then looked after every thing that need's to be done at a very stressful time for the family, They were 100% Professional.
4.9/5
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4.9/5
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4.9/5
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