Arrange a cremation today_ Distinct Cremations

Whether you're looking for answers on arranging a funeral, our funeral plans, or you want to know more about us as a business, you'll find it here in our FAQ section. Or you can always contact us with any question you have and we'll get back to you as soon as we can.

Our Frequently Asked Questions

Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse guidance by topic' then click Submit and you'll only be shown the FAQs from this section.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 17

Many people struggle to afford a funeral because of the rising funeral costs. If you’re arranging the funeral of a loved one and you think you can’t afford it, check if you’re eligible for Government assistance via a Funeral Expenses Payment in England & Wales or check your eligibility and apply for a Funeral Support Payment in Scotland.

With Distinct Cremations, it will take approximately 2-4 weeks to arrange the funeral. This includes the completion of the necessary paperwork and the cremation itself. Once the cremation has taken place, the ashes can be scattered in the crematorium garden of remembrance or personally returned by our team within 14 days.

Learn more in our guide to arranging a funeral.

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5
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4.9/5
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4.9/5
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Anonymous, on Feefo 5 Dec 2025
Was very supportive through out everything and if i need the suppirt its great to hear that even after the cremation of my loved one is that i am still able to contact them afterwards and they did a great service and looked after my loved one through out every step so thankyou very much
Craig Walker, on Feefo 5 Dec 2025
My mother decided she wanted a simple cremation after her death to lesson the burden placed upon me, as my brother and father had already passed away. She chose Distinct Cremations & paid for her funeral when she was alive and well. My mum sadly passed away recently & I was left to deal with all the associated responsibilities which understandably proved upsetting & emotionally stressful. The only thing that provided some comfort was the professional & sympathetic way that Distinct Cremations handled my mother’s funeral. A lovely lady by the name of Sarah Miller personally oversaw every detail needed for my mum’s final wishes & it was a pleasure speaking with Sarah at a time of great sadness. I can’t recommend any higher than that of District Cremations, with the dignity & understanding provided by them at a time when it is truly needed. RIP mum x
Anonymous, on Feefo 1 Dec 2025
Absolutely amazing from start to finish at the most difficult time for our family. Maxine is an absolute credit to the company and nothing was too much trouble.
Anonymous, on Feefo 23 Nov 2025
Excellent service very respects caring staff from start to finish. Thank you.
Anonymous, on Feefo 23 Nov 2025
Great service from start to finish. Very caring staff I couldn’t have asked for more during this extremely difficult time.
Karen Foster, on Google 19 Nov 2025
Felt very reassured and cared for by everyone we spoke to when using this service recently. Especially Kerry who was just so understanding and respectful. Thank you for helping us through a tough time with kindness and compassion
Caroline Jones, on Feefo 19 Nov 2025
Arranging a cremation for oneself is not the easiest of tasks and Tracy was most patient and understanding in her dealings with me. Even though I was pretty certain which plan I wanted Tracy took the trouble to go through the details of the other options as well. I never felt under any pressure to make a decision. In fact, Tracy suggested I mull it over for a few days. I chose the Direct Cremation. This is the kind of end I had wanted for some time and the plan that Distinct Cremations is ideal for me. And, Tracy has arranged that my cremation will be at Westerleigh. This is a crematorium that I am familiar with and it is a comfort to me to know where I will end. I cannot recommend the product or the service more highly
Gregory Mako, on Google 18 Nov 2025
Maxine went above and beyond to help us with all things needed for a beautiful service. We requested some things outside of the norm and she produced everything with class and ease. I am so impressed with how she organized and reorganized the music, provided more than one box for transporting ashes along with the casket for permanent holding. There were so many gentle and supportive moments on the phone with her. She definitely really cared about us and our service. That is amazing. We felt cared for and provided for. Thank you, Maxine.
4.9/5
Feefo logo
4.9/5
Google g icon
4.9/5
Trustpilot logo
Read all our reviews