Arrange a cremation today_ Distinct Cremations

Whether you're looking for answers on arranging a funeral, our funeral plans, or you want to know more about us as a business, you'll find it here in our FAQ section. Or you can always contact us with any question you have and we'll get back to you as soon as we can.

Our Frequently Asked Questions

Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse guidance by topic' then click Submit and you'll only be shown the FAQs from this section.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 17

If you would like to arrange a direct cremation in [location] for yourself in the future or you know you will be responsible for planning someone else's funeral, you can also arrange a direct cremation in advance with a direct cremation funeral plan. As well as providing direct cremation services at the time of need, we also offer the option to set up a Direct Cremation Plan.

Absolutely. If you have chosen a service at the crematorium, you can add music or readings of your choice. Some people like to ask for donations to a preferred charity rather than flowers. We can also help with additional items including printed orders of service or In Memory Pins as keepsakes for mourners.

When a direct cremation is chosen, family and loved ones often choose to hold a celebration of life at a location that is meaningful to them; a walk along a favourite route, a family meal where memories can be shared.
Your funeral plan includes the essential elements to carry out the funeral, but you’re welcome to add your own personal touches.

Distinct Cremations offer attended funerals, but Simplicity Cremations do not.

With Distinct Cremations, families can choose either a 30 or 60 minute service at the crematorium led by a family member or a professional celebrant. These funeral options are available both for a funeral now and a future funeral plan.

When the time comes to make arrangements, the funeral can be personalised with music, visual tributes, service stationery, flowers and more.

Simplicity Cremations only offer unattended direct cremation for their funerals and funeral plans.

A [location] direct cremation is an unattended cremation without a conventional funeral service. Choosing a direct cremation funeral gives you the freedom to hold a celebration of your loved one's life at a place which has personal significance and takes away the time pressure so you can plan a memorial in exactly the way you would like.

Some alternatives to a traditional funeral are taking a walk to scatter ashes, having a family meal, holding an event at home or at a local venue or something to reflect your loved one's unique hobbies and interests.

While we can’t arrange the celebration for you we can provide funeral guidance if needed.

Yes, you can arrange your own direct cremation funeral with a direct cremation funeral plan. Our Direct Cremation Plan includes everything needed for a respectful unattended cremation. The plan also includes the return of the ashes so that your family has the option to hold a memorial event separate to the cremation itself.

Unfortunately, we’re unable to offer viewings of the deceased before, or during, the cremation.

We provide a classic light oak style coffin.

If a larger coffin is required, we will provide this at no additional cost.

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

5/5
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4.9/5
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Valerie Edith Clifton, on Feefo 12 Sep 2026
Made every thing so stress free handled with dignety would highly reccomend to anyone
Christine Castles, on Feefo 8 Sep 2026
Extremely helpful and kind, they helped me every single step. Would highly recommend 👌
Anonymous, on Feefo 8 Sep 2026
Absolutely fantastic service and would highly recommend. My dad had prepaid for his funeral, so we were not sure what to expect. From start to finish they were amazing. They organised everything and the family cannot thank them enough!!
Tracey Jeffery, on Feefo 4 Sep 2026
Excellent customer service, can't speak highly enough of my journey with this 5 star company. Thankyou
Mark Samuel Cox, on Feefo 3 Sep 2026
Our mind was put at rest almost immediately. Special mention must be made for Sarah who guided us through every step. If I may say so Distinct Cremations are extremely lucky to have such a compassionate employee to represent them in peoples most difficult times. Overall I cannot recommend Ditinct Cremations highly enough. Thank you all . Mark & Sue Cox.**
Anonymous, on Feefo 4 Aug 2026
Spoke to Kerry all thorough the organization of the funeral and she was so helpful and friendly, made the whole process so easy. Many thanks and would definitely recommend to anyone else 5 *****
Julie Anne Jackson, on Feefo 1 Aug 2026
Would thoroughly recommend Direct Cremation.I bought a plan for my dad and when he passed a few weeks ago I was worried about what would happen to him but Kerry who I can't praise enough from Direct Cremation supported me and explained what would happen every step of the way,reassuring me my dad would be looked after whilst in their care.Her empathy and understanding were simply amazing.She is definitely in the right role and helped ease the pain of my loss more than she will ever know. I felt that I was involved in dad's cremation even though I had handed it over to them.She even called once dad's ashes were returned to check all was ok. Would absolutely choose Direct Cremation again.
Anonymous, on Feefo 21 Jul 2026
Kind, thoughtful and patient funeral arranger. They gently guided me through the process and options. Then kept in touch as we as a family discussed and chose how we wanted the service to be. They kept me aware of where my much loved one was which was comforting at such a confusing time. And also at what happens afterwards. Very highly rated.
5/5
Feefo logo
4.9/5
Google g icon
4.8/5
Trustpilot logo
Read all our reviews