Frequently Asked Questions

Distinct Cremations were fantastic from start to finish. Kerry guided me through the process and was always available for any questions I had. She is a credit to the company. The service itself was perfect. Exactly as I planned and what my dad wanted. Distinct Cremations made a stressful and emotional time , a smooth and easy process. A great send off for my Dad at half the price of a traditional funeral.

I chose the funeral plan that included all our needs while having the option to include the music and live streaming if we wanted. Sarah was able to de-stress the whole process as much as she could.She came to my rescue when i needed it most.Nothing was too much trouble and she looked after us when we were at our lowest ebb.

The personal service I received from the outset to the end was impeccable. Everyone I dealt with was kind, caring, sympathetic and empathetic. Above and beyond. The Celebrant(bearing in mind had never met my relative) made the service feel very personal. I have nothing but high praise in the manner in which I was treated. I was in the best hands, highly recommended.

From the moment Maxine answered my call to say that Mum had passed away, I felt in the best hands. Maxine was kind and understanding and had such wonderful suggestions to help make Mums passing a beautiful event. I cannot recommend the service and most especially Maxine enough

Very professional and empathic. Communication excellent.

Excellent service throughout. Distinct Kept me informed of the proceedings and very, Very, supportive through the whole process. I would highly recommend Distinct Cremations. Maxine is a treasure to Distinct and helped and supported Me through everything. Gary A.

Planning my funeral had been on my mind for a while but I'd just felt so sad about it and scared of how I would feel actually planning it. I had a wonderful kind and caring member of your staff. Sarah Jordan has been so wonderfully sensitive and really helped with how I felt. She is warm caring and her communication skills are brilliant. She turned what i was expecting to be a quite sombre call into a really nice relaxed conversation and amazing help with respect and understanding. I think you are lucky having such lovely staff. I will be recommending your company to everyone I talk to. It's simple, no jargon. Good advice and Sarah made me feel more comfortable and she put my mind at ease. I'm just happy she is my communication through this. I can't praise her enough but planning this has been so much easier.

A simple and relatively inexpensive option that gave us what we needed along with the option of more additions should we change our minds.