Arrange a cremation today_ Distinct Cremations

Whether you're looking for answers on arranging a funeral, our funeral plans, or you want to know more about us as a business, you'll find it here in our FAQ section. Or you can always contact us with any question you have and we'll get back to you as soon as we can.

Our Frequently Asked Questions

Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse guidance by topic' then click Submit and you'll only be shown the FAQs from this section.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 17

Many people struggle to afford a funeral because of the rising funeral costs. If you’re arranging the funeral of a loved one and you think you can’t afford it, check if you’re eligible for Government assistance via a Funeral Expenses Payment in England & Wales or check your eligibility and apply for a Funeral Support Payment in Scotland.

With Distinct Cremations, it will take approximately 2-4 weeks to arrange the funeral. This includes the completion of the necessary paperwork and the cremation itself. Once the cremation has taken place, the ashes can be scattered in the crematorium garden of remembrance or personally returned by our team within 14 days.

Learn more in our guide to arranging a funeral.

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5
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4.9/5
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4.9/5
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Anonymous, on Feefo 14 Oct 2025
Excellent service throughout.
Beverley Millington, on Google 3 Oct 2025
I have recently bought Cremation Plans from Distinct and can thoroughly and completely recommend the company to anyone considering purchasing a plan. From receiving my information pack to receiving my plan certificates I was given all the information I needed by fully knowledgeable & friendly staff. Nothing was too much trouble and all my questions were answered. With our plans now in place, we can forget about that which will inevitably happen at some point in the future & just get on with the joy of living. Thank you so much Distinct.
Anonymous, on Trustpilot 24 Sep 2025
Very easy and reassuring process. The staff were very helpful and answered all my questions immediately. All the documents arrived by email and are all self explanatory. Took the discounted 12 month pay off plan. Arranging a cremation plan for the future and for the peace of mind for my wife and I. I feel we are in very professional hands
Linda Arthur, on Google 24 Sep 2025
My partner Andy had paid for a unattended funeral plan. When Andy passed I contacted the company to start the proceedings. The service was absolutely amazing and I couldn't fault it. Maxine phoned me and made everything easy at a difficult time. I would highly recommend booking with Distinct Cremations. I am now considering booking mine.
Anonymous, on Trustpilot 18 Sep 2025
Maxine was kind and empathetic as well as knowledgeable. She made the whole process easy and calm.
Tracy Jordan, on Google 18 Sep 2025
Explains well and was given a full knowledge of how it works
Anonymous, on Feefo 16 Sep 2025
We were treated with respect and consideration though the darkest of times. I honestly could not recommend Distinct Cremations any more highly. A truly respectful and dedicated team.
Anonymous, on Feefo 15 Sep 2025
The service was very personal and thoughtful and the telephone conversations are on a first name basis if this is what you prefer.
4.9/5
Feefo logo
4.9/5
Google g icon
4.9/5
Trustpilot logo
Read all our reviews